“The service team reply misunderstood the situation. Unlock tool is unavailable at this moment but we are allowing the possibility to unlock, please stay tuned.”
Nitter mirror: https://nitter.net/MishaalRahman/status/1688935735716401152
ASUS killed off bootloader unlocking back in May and has yet to fix that. If you try right now, you cannot unlock your ASUS phone. They may fix that in the future and are saying that’s the case but as of right now, you can’t.
Part of their Zenfone marketing is keeping “legacy” features like headphone jack and small form factor, they should allow unlocking. Hopefully they’ll follow through and allow you to modify the device that you purchased.
Let’s hope it’s not like Nokia situation. Promise BL unlock and only the Nokia 8 get it officially
Doesn’t exactly reflect well on Asus’ customer service but good to get confirmation at least (especially as someone who just bought a ZF10!)
Hell yeah, if this is true then I might get a Zenfone 10
I’d personally wait until they actually follow through.
Same. Zenfone 9 still has no ROMs available, unfortunatley
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For real? That’s very good news, last time I checked on XDA there were none. What I would absolutely love is an official Lineage port, but those usually take a lot of time
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I’ll have to check out Omni, I’ve never used it!
true, but Mishaal is reliable I’d say. I can always get a motorola though. Otherwise, welp, I’d get an iPhone because I regret my Xiaomi
I’m thinking more in the sense of ASUS following through with commitment rather than doubting Mishaal :).
Yeah, this is the right approach. It’s true that ASUS dropped the ball when it comes to getting their bootloader unlock tool server back online as well as in keeping users updated on their progress. It’s also true that you should never really take what support staff says at face value, and that a response from a PR rep is always preferable over support staff.
However, there are times when even the PR reps aren’t aware of an internal policy change, or they aren’t allowed to communicate as such yet. I don’t think that’s the case here, though. The PR rep I’m in touch with is the same one who has been running the Zenfone developer program for years, so I trust them!
Nitter-mirror
mishaal is already on mastodon, so don’t link to that website once known as twitter
Bro
ASUS sell phones?
Not only that. They sell ✨G A M I N G✨ phones.
Never heard of their ROG phone lineup?
I’ve had the ROG 2, and now the ROG 6. Up there as my favorite phones ever. Even if you aren’t a phone gamer, it’s great for Android Phone power users too.
Surprisingly, though I didn’t originally buy with it in mind, the second side USB-C port quickly became one of my favorite features.
That’s good!