And you must create a Microsoft account

Yeah, it’s kind of point. It shouldn’t have to be but just like Apple, make the non-payed version unnecessarily shit, artificially limited and constrained so people pay for the premium tier.

Yeah, every time I’ve used word online it seems to find a new way to completely fuck up the document

It works well for basic stuff that a free user might want to use it for. I prefer it to Google Docs by a wide margin.