If an LLM can’t be trusted with a fast food order, I can’t imagine what it is reliable enough for. I really was expecting this was the easy use case for the things.

It sounds like most orders still worked, so I guess we’ll see if other chains come to the same conclusion.

  • relativestranger@feddit.nl
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    2 days ago

    it’s not ‘ai’, it’s just a poorly trained voice recognition system that’s trying to decipher any random person’s voice. voice rec has a difficult-enough time when trained on a single person in a professional setting (lawyer, doctor, etc)–which is work we used to do here. it’s going to absolutely fail in a ‘drive thru’ environment.

    • hedgehog@ttrpg.network
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      1 day ago

      it’s not ‘ai’, it’s just a poorly trained voice recognition system that’s trying to decipher any random person’s voice.

      I’m baffled that you can say “It’s not ‘AI,’ it’s a machine learning powered speech to text system” with a straight face.

      Even if we were to agree that ML-powered speech to text isn’t AI (and I don’t agree to that premise, for the record), there’s still the matter of processing the transcription to transform it into something that can be understood by the point of sale system - aka natural language processing. And while that NLP could be implemented without use of an LLM, given LLM’s current level of hype and the ease with which they can be shoved into any given product, I wouldn’t bet on Taco Bell execs approving such an approach, much less asking for it.

    • JohnEdwa@sopuli.xyz
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      1 day ago

      “It’s not AI, it’s just <multiple things that all fall under the category of Artificial Intelligence>”.

      AI is a huge field of computer science. It’s not the one tiny narrow definition of artificial general intelligence like HAL 9000 or Skynet or Detroit Become Human.

      • lemming741@lemmy.world
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        22 hours ago

        It’s not AI unless it’s running on a cluster of H200s. Anything else is just sparkling text prediction.