When you open a ticket, they immediately write something underneath – typically a question that’s already answered in the ticket – because it shows up in their statistics as low response times.
Fuck! So THAT’S why! I had wondered why the fuck companies would quickly restate my problem “just to confirm” and then take several days to respond after that 🤦🤬
Online retailers, too. Item goes from ordered to processing to shipping in a half hour. Takes a week or more to go from shipping to shipped.
Item can’t be cancelled without a restock fee if it’s in shipping — which is fine (I guess) if the item takes the provided time estimate to arrive.
Fuck! So THAT’S why! I had wondered why the fuck companies would quickly restate my problem “just to confirm” and then take several days to respond after that 🤦🤬
Online retailers, too. Item goes from ordered to processing to shipping in a half hour. Takes a week or more to go from shipping to shipped.
Item can’t be cancelled without a restock fee if it’s in shipping — which is fine (I guess) if the item takes the provided time estimate to arrive.