Post-mortems always seemed like a waste of time to me, because nobody ever went back and read that particular confluence page (especially me executives who made the same mistake again)
They should also include the recommended steps to take to prevent the issue again, which would allow you to investigate why the changes you made (you were allowed to make the changes, right? Manglement let you make the changes?) didn’t prevent the issue
We’ll just set up another retrospective meeting and have a lessons learned.
Then we won’t change anything based off the findings of the retro and lessons learned.
Post-mortems always seemed like a waste of time to me, because nobody ever went back and read that particular confluence page (especially me executives who made the same mistake again)
Post mortems are for, “Remember when we saw something similar before? What happened and how did we handle it?”
They should also include the recommended steps to take to prevent the issue again, which would allow you to investigate why the changes you made (you were allowed to make the changes, right? Manglement let you make the changes?) didn’t prevent the issue