“am I out of touch? no, it’s the customers who are wrong”
talking to a friend recently about the push to put “AI” into everything, something they said stuck with me.
oversimplified view of the org chart at a large company - you have the people actually doing the work at the bottom, and then as you move upwards you get more and more disconnected from the actual work.
one level up, you’re managing the actual workers, and a lot of your job is writing status reports and other documents, reading other status reports, having meetings about them, etc. as you go further up in the hierarchy, your job becomes consuming status reports, summarizing them to pass them up the chain, and so on.
being enthusiastic about “AI” seems to be heavily correlated with position in that org chart. which makes sense, because one of the few things that chatbots are decent at is stuff like “here’s a status report that’s longer than I want to read, summarize it for me” or “here’s N status reports from my underlings, summarize them into 1 status report I can pass along to my boss”.
in my field (software engineering) the people most gung-ho about using LLMs have been essentially turning themselves into managers, with a “team” of chatbots acting like very-junior engineers.
and I think that explains very well why we see so many executives, including this guy, who think LLMs are a bigger invention than sliced bread, and can’t understand the more widespread dislike of them.
Never mind any of that - does no-one do market research anymore? Did anyone bother to ask customers if they actually wanted any of this AI crap before billions of dollars was commited to it? Not to mention the damage to the environment.
What’s funny is its not the first time Microsoft has found itself out of touch with customers.
No, we think it’s great, keep going.
Explains why windows has been such garbage. Remember when windows 10 was advertised as the last windows? Lol
Well they weren’t wrong, for me at least. 🐧
I’m mindblown at him being mindblown.
Oh wait, I’m not. Because I know those CEOs are completely detached from reality, and take users for dumb cattle ready to be herded.
Funny but insightful comment from the link:
“Never get high on your own stuff. A lesson this guy doesn’t seem to have learned…”
Fediverse, please enlighten me - is Windows a drug? …on a more serious note, “don’t overestimate the desirability of what you’re trying to sell” is sensible advice.
It’s not a drug, it’s a virus.
is Windows a drug?
No. Drugs can give you a good time. Windows can’t.
That’s the thing, for many Windows users it has been giving you a good time for years. Windows 10 was actually pretty nice to use when it came out; it’s life has been a classic death-by-a-thousand-cuts of becoming spyware, but the users are so used to it they aren’t aware that their delicious drug isn’t giving the same high and is now fucking them up.
No, there’s just a very serious reason to push AI - to help out their rich buddies by discrediting any possible Epstein connections (and also any other evidence down the line)
The simplest things will mindblow the stupidest, most idiotic, brain amputated people.
It’s not that we aren’t impressed. It is impressive. It’s just not useful. Certainly not useful enough to be crammed into every piece of software and platform in existence.
I have yet to find any application for AI. I certainly won’t put any money into those products and I turn off anything that tries to introduce them without my consent. They are the equivalent of intrusive ads to me. If it can’t block, I stop using the application.
