One of my most valuable memories comes from i worked at an incredibly touristy restaurant in one of the most tourist friendly areas in the country.
This restaurant would routinely have a line out the door for walk-ins, despite the fact we had reservations. Im talking 700 covers a day at a minimum during peak season.
Entitled Tourist who walked past the line: Hi there, im super exhausted, and my family needs to seat 4 people.
Me: im sorry we have a 2 hour wait, you’ll have to wait in line
Entitled tourist: are you sure, we really need some food
Me: yes i am very sure, there are people outside who have waited in line for an hour plus
Entitled tourist: (irritated) but we just got off of our flight and we heard you guys were great
Me: yes im absolutely sure
Entitled tourist: you cant treat us this way, we came to your city to enjoy your food
Me: im sorry maam, we cannot let you skip the waiting list
Entitled tourist: (now visibly angry) you can not treat us this way, WE ARE TOURISTS!!!
Me: i look at the hostess next me and we both start cracking up at the absurdity
We continued to laugh until she left.
Was honestly one of the funniest things ive eve encountered in the service industry and thats after a career of almost 25 years.
One of my most valuable memories comes from i worked at an incredibly touristy restaurant in one of the most tourist friendly areas in the country.
This restaurant would routinely have a line out the door for walk-ins, despite the fact we had reservations. Im talking 700 covers a day at a minimum during peak season.
Entitled Tourist who walked past the line: Hi there, im super exhausted, and my family needs to seat 4 people.
Me: im sorry we have a 2 hour wait, you’ll have to wait in line
Entitled tourist: are you sure, we really need some food
Me: yes i am very sure, there are people outside who have waited in line for an hour plus
Entitled tourist: (irritated) but we just got off of our flight and we heard you guys were great
Me: yes im absolutely sure
Entitled tourist: you cant treat us this way, we came to your city to enjoy your food
Me: im sorry maam, we cannot let you skip the waiting list
Entitled tourist: (now visibly angry) you can not treat us this way, WE ARE TOURISTS!!!
Me: i look at the hostess next me and we both start cracking up at the absurdity
We continued to laugh until she left.
Was honestly one of the funniest things ive eve encountered in the service industry and thats after a career of almost 25 years.