Intel is migrating its support.intel.com site to lean more heavily on AI, which has already appeared in support chats. But is it the right move?
  • KairuByte@lemmy.dbzer0.comEnglish
    1·
    25 天前

    Even those who work state side directly with the company follow a script and are often not allowed to deviate. It doesn’t help that people who know how to support the product are usually worth more than call centers are willing to pay.