Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

  • Shialac@lemmy.worldEnglish
    672·
    1 year ago

    I fucking hate capitalism and its demand that everyone has to work a fulltime job.

    Job automation could and should be a good thing. We as a society should aspire to get rid of as many work hours as possible to actually do the things we like. Instead we are being forced to do shittier and shittier things because we are nothing more than slaves to some billionaires