A real-world production migration from DigitalOcean to Hetzner dedicated, handling 248 GB of MySQL data across 30 databases, 34 Nginx sites, GitLab EE, Neo4j, and live mobile app traffic — with zero downtime.
I’m in the US and when I tried migrating from DO to Hetzner, I got asked to upload my passport to prove I’m not spam or something. Same experience with OVH.
Is this a thing for all European hosting companies? I ended up finding some Canadian hosting that would just let me sign up and pay like normal.
Lots of respectable EU hosting companies, and also aparently OVH, if they think there’s a chance you’re taking the piss will ask for a ID so they can ban you. It’s not just anti-spam, it’s anti-abuse and for preventing non-payment. They think there was a risk involved in accepting your business (whatever that may be, obviously companies don’t dilvulge their criteria here), and if you go elsewhere they’re not upset about it for that reason.
When I signed up at Hetzner, I had to go through the same anti-abuse check. However I could choose to not upload my ID and pre-pay 20€ instead. Did that and have been a happy customer since.
I never had that kind of experience with Hetzner or OVH as a European. I suppose there are extra hoops to jump through for US customers for some reason?
I’m in the US and when I tried migrating from DO to Hetzner, I got asked to upload my passport to prove I’m not spam or something. Same experience with OVH.
Is this a thing for all European hosting companies? I ended up finding some Canadian hosting that would just let me sign up and pay like normal.
Lots of respectable EU hosting companies, and also aparently OVH, if they think there’s a chance you’re taking the piss will ask for a ID so they can ban you. It’s not just anti-spam, it’s anti-abuse and for preventing non-payment. They think there was a risk involved in accepting your business (whatever that may be, obviously companies don’t dilvulge their criteria here), and if you go elsewhere they’re not upset about it for that reason.
Good. I’m sick of all those ddos attack and bot attacks from other cloud provides like alibaba etc.
When I signed up at Hetzner, I had to go through the same anti-abuse check. However I could choose to not upload my ID and pre-pay 20€ instead. Did that and have been a happy customer since.
I never had that kind of experience with Hetzner or OVH as a European. I suppose there are extra hoops to jump through for US customers for some reason?
I’m a U.S. user and did not have this problem.