Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

  • Rentlar@lemmy.ca
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    1 year ago

    I’d never think to harass the poor employee who has nothing to do with the store managenent’s decisions…

    However, when I’m pissed or tired I’ll sometimes be rough or sloppy with the machine, and I get pissed if they have too few manned checkouts for how crowded a store is. Banging items against the scanner glass, tap selections on the touch screen forcefully with my ring etc.

    To keep the self-checkout machines company, I’ll act like a machine too. If I unsuccessfully attempt to scan something, after 5 tries I “timeout” and move onto the next item.

    • Cryophilia@lemmy.world
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      1 year ago

      I give 60 seconds for someone to come fix the self checkout when it fucks up. If no one is available, I’m taking my shit and leaving. I tried to pay, fuck you I don’t have time for this.

      • Rentlar@lemmy.ca
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        1 year ago

        It’s unethical and I personally wouldn’t do that…

        …but in your situation practically speaking, if no one’s going to come and fix the machine in that amount of time, then who would be there to stop you just walking out with your goods?

      • Stuka@lemmy.ml
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        1 year ago

        Sureee you will.

        No, you’ll stand there and look around annoyed like everyone else, all yourre saying is youre gonna be a dick to whoever has the misfortune of helping you.

        • Cryophilia@lemmy.world
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          1 year ago

          I’ve done it several times lol

          One time I’ve gotten a “hey you can’t do that” but in my area the guards aren’t allowed to stop you. Which imo is a dumb rule but it allows me to do this.