Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

  • TwoGems@lemmy.world
    link
    fedilink
    English
    arrow-up
    63
    arrow-down
    10
    ·
    edit-2
    1 year ago

    I’d get hostile too. This wastes literally everyone’s time, employee and customer. Walmart and other companies already write off all their losses as tax write offs. It would actually be more cost efficient to do literally nothing. But it’s not about preventing theft. It’s about proving a point: that corporations control you.

      • comfy@lemmy.ml
        link
        fedilink
        English
        arrow-up
        5
        ·
        1 year ago

        I’ll call for their manager and attack the manager specifically. Is there a term for that yet?

    • TheRealKuni@lemmy.world
      link
      fedilink
      English
      arrow-up
      12
      arrow-down
      51
      ·
      1 year ago

      I’m sorry but I don’t think that makes very much sense.

      Retail theft is a real problem for a company’s bottom line. Enough so that Target is pulling out of San Francisco, IIRC. And self-checkout is one of the easiest ways to pull it off.

      Why would a corporation frantically seeking quarter over quarter growth spend money to “prove a point” about control?

      • GrayBackgroundMusic@lemm.ee
        link
        fedilink
        English
        arrow-up
        48
        arrow-down
        1
        ·
        1 year ago

        Enough so that Target is pulling out of San Francisco, IIRC

        https://www.businessinsider.com/target-closing-stores-due-to-crime-stats-tell-another-story-2023-10?op=1

        ehhhhhhhhhhhhh. They’re blaming theft, but that’s not it. Theft might be a part of it, but the stats nearby contradict that. We don’t have access to their internal theft metrics, but the city data doesn’t pan out. When there are stores (mission district) that have higher theft and are staying open, then is it really theft?

        Or is it poor retail performance since WFH is the new king and people live in the suburbs more than in the city. When continue to order online more and more instead of shop at a physical store.

        Theft is an easy way to blame other people without providing evidence. It’s not the CEO’s failure to adapt to changing market conditions, it’s the poors! It’s their fault! /s

      • Psythik@lemm.ee
        link
        fedilink
        English
        arrow-up
        13
        arrow-down
        4
        ·
        edit-2
        1 year ago

        I’ll never understand why people like you care about a mega corporation’s bottom line. The executives are still making billions, while keeping their employees as poor as they can get away with.

        Target will survive without San Francisco. Even if they fail, the top dogs will just liquidate and take a fat paycheck home, enough for a 1000+ employees to retire and live off of for the rest of their lives, and they’ll just pocket it all. Fuck 'em.

        • TheRealKuni@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          arrow-down
          2
          ·
          1 year ago

          I don’t give a flying fuck about a megacorporation’s bottom line. Fuck Walmart. Fuck Target. I don’t disagree with a single thing you just said.

          I just didn’t think it made any sense to say that they made an expensive change to their self-checkout just to “prove a point” about controlling people.

          But apparently no one knows how to read. And once some of you saw downvotes you knew everything you needed to know about what I think.

      • floppade [he/him]@lemm.ee
        link
        fedilink
        English
        arrow-up
        3
        ·
        1 year ago

        So is CEO greed though. And they could choose to use that money to balance their budget, not ruin my experience of being out and about.

        • TheRealKuni@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          arrow-down
          2
          ·
          1 year ago

          Yes, they absolutely could and should. That wasn’t my point. I just don’t think it makes any sense to say that they made the change to their self checkout to “prove a point” about controlling people.