Bloc also assesses safeguards against personal data misuse for phishing, payment fraud
BRUSSELS
The European Commission on Wednesday opened formal proceedings against Booking.com to investigate whether the online travel platform breached the European Union’s Digital Services Act (DSA) by failing to adequately address fraudulent listings, phishing scams and advertising transparency.
The investigation will assess whether Booking.com properly identified and mitigated risks associated with fake accommodation listings, including non-existent properties, impersonation fraud and non-compliant offers, according to a statement.
The EU executive will also examine whether the platform took sufficient measures to prevent fraudulent listings from appearing on its service and protect consumers from potential scams.
A second focus of the investigation will be phishing attacks targeting Booking.com users through reservation and guest data.
The bloc will assess whether the platform adequately evaluated risks arising from the sharing of reservation information with accommodation providers, and the design and operation of its messaging service.
It will also examine whether sufficient safeguards are in place to prevent personal data from being misused to send phishing messages and solicit fraudulent payments.
The commission said it would conduct an in-depth investigation as a matter of priority, gathering further evidence through requests for information, interviews and inspections.
It may also impose interim measures, adopt non-compliance decisions or accept commitments from Booking.com to address the concerns under investigation.
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Booking[.]com supports the genocide on Palestinians, the illegal seizure of Palestinian land and the erasure of Palestinian lives, and the Apartheid system that enables all of this. They still offer rooms and services on illegally occupied Palestinian land. They support Israeli aggression.
They’re also big sponsors of Amsterdam Pride and other Pride events. I’m queer myself but I will not enjoy a Pride event that is drenched in Palestinian blood. Fuck that.
They’re also known for aggressive Union Busting, extreme work conditions, workplace abuse and sexual abuse in the workplace.
Great company. May we warm ourselves by its burning corpse one day.