Hi, as the title says, when streaming to the jellyfin app an a fire TV, the video freezes every two minutes. This happens when direct streaming, so it shouldn’t be a transcoding issue. Useing the website it works just fine. Any idea how I can find out what this is?

Edit: I just noticed, when forcing transcoding by limiting the quality (Bitrate) on the client to lower values, it does not freeze…

  • thelittleblackbird@lemmy.worldEnglish
    8·
    10 months ago

    Hi,

    Every time it happened to me was either transcoding, either a real poor network speed.

    I would double check the transcoding option

      • rambos@lemm.eeEnglish
        3·
        10 months ago

        There is an option to disable transcoding completely, try that. Also check is it working with subtitles disabled.

        I used to have issues sometimes when I had rpi4 as media server

        • momsi@lemmy.worldOPEnglish
          2·
          10 months ago

          tried with transcoding disabled, no joy, still freezes. Subtitles were also disabled, I rarely watch with subtitles. Edit: I just noticed, when forcing transcoding by limiting the quality (Bitrate) on the client to lower values, it does not freeze

    • momsi@lemmy.worldOPEnglish
      1·
      10 months ago

      Bitrate varies, some files work, some don’t. Even in one season of a show episode 1 streams perfectly fine, episode 2 freezes every 2 mins.
      Bitrate of a file is around 8Mbps, local bandwidth is 1Gbps.

  • ssdfsdf3488sd@lemmy.worldEnglish
    2·
    10 months ago

    just fyi, direct streaming isn’t really direct streaming as you may think of it if you have specified samba shares on your nas instead of something on the vm running jellyfin. it will still pull from the nas into jellyfin and then http stream from jellyfin, whihc is super annoying.

  • PlantObserver@lemmy.worldEnglish
    2·
    10 months ago

    Edit: whoops, just realized you said freezing not crashing, and probably have a separate issue. I’ll leave this here in case it helps anyone that finds this thread with crashes a couple minutes into videos.

    Had this issue ages ago, then my dad did too a year later on a different client version. Manually changing the “preferred media player” option fixed it on my firestick 4k, 4k Max, and my dads standard firestick.

    Jellyfin app>settings menu>Playback>Video section>preferred media player>libVLC (in my case, Exoplayer seemed to be causing the crashes approx 2 years ago but you can try both, I just tried exoplayer again and it doesn’t seem to be crashing either when set manually now so it may have been patched)

  • om1k@sopuli.xyzEnglish
    11·
    10 months ago

    you could double check the codec with mediainfo. also check it is mp4.

      • om1k@sopuli.xyzEnglish
        21·
        10 months ago

        that surely is the issue. you can convert it to mp4 with ffmpeg: ffmpeg -i input.mkv -c copy output.mp4 If you want to keep subtitles this will probably work: ffmpeg -i input.mkv -map 0 -c copy -c:s mov_text output.mp4

          • om1k@sopuli.xyzEnglish
            1·
            10 months ago

            in my case if I use mkv it starts transcoding and mp4 works fine on every device (desktop, android app, Chromecast, browser)

  • dlpkl@lemmy.worldEnglish
    310·
    10 months ago

    I was having freezing and stuttering issues with the Jellyfin app on androidTV. Eventually I just switched to Plex and Emby and I’ve never had an issue.