Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’::‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’
“We’ve looked into this transaction and can confirm that the total of $17.90 was correct, however the mango price of 80 cents each that appeared on the screen was incorrect due to a technical error — they were on clearance for $1.90 each,” the Woolworths spokesperson told 7NEWS.com.au.
“We understand why this customer was concerned and we apologise for the confusion caused. Our team resolved this with the customer in-store, providing the mangoes free of charge.
Seems pretty straightforward and had a good resolution.
Seems pretty straightforward and had a good resolution.
Well, except for when the Redditor went home and spread
liestechnically factual statements presented in a misleading manner and omitting key details with the apparent goal of damaging the reputation of the store despite being treated with kindness and fairness by the manager.Lies? What lies? They went home and said “I found this situation annoying.” How is that a lie?…
But I want to be outraged
🫂
7news is like that for ya. Lots of petty drama news.
I’ve come to realise at least half of the stuff posted on Reddit these days, especially more so on the popular subs, are all designed to make you angry.
It’s things like posting incorrect info in the title, posting a comic / image that’s been deliberately designed to get you angry, someone really wanting their 5 minutes of fame like this guy, or some post from some bigot.
It’s so tiring. Have started to notice it on Lemmy too.
Ragebait had become the new tactic to generate engagement for a while now.
Hopefully people will soon catch on and become fed up with it because I am sure this tactic has been one of the biggest contributing factors in polarizing people against each other and making politics so toxic.
Facebook has started to do that and… it’s fucking annoying that it works. Lots of bullshit demonising trans people pushed to me 10+ times a day.
The news aggregator communities tend to post the clickbait titles verbatim because it’s generally frowned upon to editorialize them. However a few users do put a proper heading or a short summary in the post body which I appreciate.
We have our share of drama llamas here as you know, but we also have pictures of !crows@lemmy.ml, !cat@lemmy.world, !superbowl@lemmy.world.
If you follow !toronto@lemmy.ca and !vancouver@lemmy.ca you will see my picture posts of various cityscapes.
Lastly, beehaw.org is a bit closed off from some instances but their server is a bit more chill outside of their politics community.
Drama seeker article on drama seeker redditor
This is just how it works in the US and Canada, though.
$1.50 scanned.
Your total is $1.65.
Would you like to make a donation to a children’s charity?
- $1
- $2
- $5
- (other)
Please select a tip percentage:
- 18%
- 20%
- 25%
- 100%
- (other)
What a garbage article. I assume this is a bit reporting, otherwise please don’t post crap like this from bad news sources.
Ignoring the price discount on the mangos, the answer here is sales tax, right? Because otherwise it would be $15.70. It’s a bad design that tax amounts don’t show up on the itemized screen (but probably on the final screen after that).
Tell me if anyone knows for sure, otherwise I’m going to assume that’s the issue…
EDIT: Thank you folks, asked and answered! Then, I’m back to being very confused…
Only the US adds sales tax after the original price, everywhere else it’s included in the price on the shelf.
Not just the US, Canada is like this too.
Unfortunately. Should be all-in price.
Itemized prices should already include tax.
Total will also include tax.
But receipts will outline how much of the total was tax.
Source: am Australian
Doesn’t Australia include the tax in the listed price of the item instead of adding it at the end?
Yes it does
Every country except the US and Canada does this
Does Australia charge tax on groceries?
Depends on what it is.
But most raw food is tax free
Tempest in a teapot.
Did they call someone over when they saw the discrepancy? Because, you know, mistakes happen.
I frequently have something not scan, or not come up right. There’s a button for help, there’s always someone right there anyway, hell, had a clerk walk up and help when he noticed I hit the wrong button. They pay attention.
“I was annoyed”… That a system misreported something? If I was annoyed every time that happened I’d never not be annoyed.
What’s with this sudden “self checkout rage bait” this week? Who’s pushing what agenda?
Did they call someone over when they saw the discrepancy? Because, you know, mistakes happen.
Not in software. The software is doing exactly what it was programmed to do.
The last 4 scanned items listed on screen but “5” items scanned. I’d dare say the fifth items that isn’t shown on screen accounts for the difference?
According to the article the mangos were on sale for a higher price than what showed up on the screen, it totaled them correct but there was a mistake with it saying .80 cents per mango. They gave them the mangos for free apparently and apologized. Same thing would have happened whether or not it was a self checkout or a person, the item was entered incorrectly into the system.
Always verify what you are buying.
deleted by creator
Got to give it to the Somali Pirates… That’s some next level marketing:
“This appears to be an isolated incident at our MacArthur Metro store, involving the clearance price of a batch of our Calypso Mangoes.”
