Woolworths shopper sparks frenzy with wild self-serve register overcharge claim
7news.com.au
‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’

Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’::‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’

  • Telodzrum@lemmy.worldEnglish
    895·
    10 months ago

    “We’ve looked into this transaction and can confirm that the total of $17.90 was correct, however the mango price of 80 cents each that appeared on the screen was incorrect due to a technical error — they were on clearance for $1.90 each,” the Woolworths spokesperson told 7NEWS.com.au.

    “We understand why this customer was concerned and we apologise for the confusion caused. Our team resolved this with the customer in-store, providing the mangoes free of charge.

    Seems pretty straightforward and had a good resolution.

    • Corgana@startrek.websiteEnglish
      51·
      10 months ago

      Seems pretty straightforward and had a good resolution.

      Well, except for when the Redditor went home and spread lies technically factual statements presented in a misleading manner and omitting key details with the apparent goal of damaging the reputation of the store despite being treated with kindness and fairness by the manager.

      • KairuByte@lemmy.dbzer0.comEnglish
        53·
        10 months ago

        Lies? What lies? They went home and said “I found this situation annoying.” How is that a lie?…