i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.
then they made the poor guy literally ask at the end ‘are you satisfied with my service today’
This is baffling. In Korea, you pay up front. You pay for a month, go to the gym for a month. Pay for a year, go to the gym for a year. The more time you pay for, the better the deal you get. WTF would anyone subscribe to a gym? That’s not incentive to go to the gym, that’s incentive to quit going to the gym.