Trust in AI technology and the companies that develop it is dropping, in both the U.S. and around the world, according to new data from Edelman shared first with Axios.

Why it matters: The move comes as regulators around the world are deciding what rules should apply to the fast-growing industry. “Trust is the currency of the AI era, yet, as it stands, our innovation account is dangerously overdrawn,” Edelman global technology chair Justin Westcott told Axios in an email. “Companies must move beyond the mere mechanics of AI to address its true cost and value — the ‘why’ and ‘for whom.’”

  • FluffyPotato@lemm.ee
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    9 months ago

    Good. I hope that once companies stop putting AI in everything because it’s no longer profitable the people who can actually develop some good tech with this can finally do so. I have already seen this play out with crypto and then NFTs, this is no different.

    Once the hype around being able to make worse art with plagiarised materials and talking to a chatbot that makes shit up died down companies looking to cash out with the trend will move on.

    • Empyreus@lemmy.world
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      9 months ago

      At one point I agreed but not anymore. AI is getting better by the day and already is useful for tons of industries. It’s only going to grow and become smarter. Estimations already expect most energy producted around the world will go to AI in our lifetime.

      • FluffyPotato@lemm.ee
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        9 months ago

        The current LLM version of AI is useful in some niche industries where finding specific patterns is useful but how it’s currently popularised is the exact opposite of where it’s useful. A very obvious example is how it’s accelerating search engines becoming useless, it’s already hard to find accurate info due the overwhelming amount of AI generated articles with false info.

        Also how is it a good thing that most energy will go to AI?

          • FluffyPotato@lemm.ee
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            9 months ago

            LLMs should absolutely not be used for things like customer support, that’s the easiest way to give customers wrong info and aggregate them. For reviewing documents LLMs have been abysmally bad.

            For gammer it can be useful but what it actually is best for is for example biochemistry for things like molecular analysis and creating protein structures.

            I work in an office job that has tried to incorporate AI but so far it has been a miserable failure except for analysing trends in statistics.

            • Blackmist@feddit.uk
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              9 months ago

              I agree about customer support, but in the end it’s going to come down to number of cases like this, how much they cost, versus the cost of a room of paid employees answering them.

              It’s going to take actual laws forbidding it to make them stop.

              • FluffyPotato@lemm.ee
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                9 months ago

                Oh, yea, of course companies will take advantage of this to just replace a ton of people with a zero cost alternative. I’m just saying that’s not where it should be used as it’s terrible at those tasks.

              • FluffyPotato@lemm.ee
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                9 months ago

                AI doesn’t exist currently, that’s what LLMs are currently called. Also they have been successfully used for this and show great promise so far, unlike the hallucinating chatbot.

                • NotAtWork@startrek.website
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                  9 months ago

                  AGI Artificial General Intelligence doesn’t exist that is what people think of in sci-fi like Data or Hal. LLM or Large Language Models like CHAT GPT are the hallucinating chat bots, they are just more convincing than the previous generations. There are lots of other AI models that have been used for years to solve large data problems.

                  • FluffyPotato@lemm.ee
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                    9 months ago

                    Pretty much anything Google is giving me says they are using deep learning LLMs in biology.

    • erwan@lemmy.ml
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      9 months ago

      The difference is that AI has some usefulness while cryptocurrencies don’t

      • FluffyPotato@lemm.ee
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        9 months ago

        Crypto has usefulness related to data transparency and integrity but not as a speculative investment and scams, just like AI is being used for shitty art and confidently incorrect chatbot.

        • sonovebitch@lemmy.world
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          9 months ago

          Blockchain technology =/= Cryptocurrency

          But I agree with you, the blockchain technology is amazing for transparency and integrity.