I would have expected them to ask me to message them, in order to resolve the issue of not having access to my old email. Instead, they assume that I still have access to it, by simply contacting my email provider!
If I could do that, I wouldn’t have lost access to it through would I?
The way you wrote this is so logical and in such plain text that I just started giggling. 😂 Very well put. I hope the one you replied to understood after this lol, otherwise… 🤷♂️🍍