Hi everyone,

I’ve started pushing backups of media important to me (family pictures, video etc) to backblaze with client-side encryption.

However, are they a reliable storage provider? I can’t help but compare them to something like Amazon who likely has a better chance of maintaining my files but they are so expensive that I don’t even bother.

What do you think? Yes, I’ve heard of 3-2-1, however for now I only have backblaze and a local backup. I’m trying not to spend too much on this.

Thanks!

  • 𝔻𝕒𝕧𝕖@lemmy.world
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    3 months ago

    I am a happy backblaze user and generally I’ve only heard good things about them.

    They do have multiple data centers and they are operating B2B products too.

    Is there anything in particular that would make you think they could be unreliable?

    • Findmysec@infosec.pubOP
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      3 months ago

      I’m just afraid of data loss, but I also know that that is unlikely. I have a local backup but sometimes I feel like that’s not enough, unfortunately my budget is also tight which means I can’t spend too much on replicated buckets/another cloud provider with a complete backup etc.

      Also, have you ever faced the issue where you’re pushing files to backblaze with rclone and there are many failed uploads (rclone retries them eventually after reaching the end of the queue), which is something I’ve never had with S3. Well, you get what you pay for I suppose.

  • SayCyberOnceMore@feddit.uk
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    2 months ago

    I think the main thing is for you to try doing a test restore of your data before you need to (and you already have a local backup anyway if your test goes wrong)

    That will give you a better understanding of the whole process - they might be 100% reliable in storing data which is totally unusable by you because you’ve lost your decryption key, weren’t backing it up correctly, etc (for example).

      • SayCyberOnceMore@feddit.uk
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        2 months ago

        Yeah, that was me a couple years ago… I’d read some blogs, watched some yoochoobz and had data going from my NAS to Backblaze… encrypted…so… ok… is it restorable? No idea.

  • sunbeam60@lemmy.one
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    2 months ago

    I’ve used backblaze for years and regularly run recovery exercises. Never had a problem.

    However, to avoid any fears, I store remote backups in two locations (the other one being OVH, a large French cloud provider).

    My data retention regime:

    • Mirrored disks in local NAS.
    • Continually (every night) copy to Backblaze(US) and OVH (DE).
    • Once/year, copy all local NAS data to offline disks (ie disks that are plugged into a tray only during the copy) to avoid a file locking/encryption infection that could spread to the online files.
      • sunbeam60@lemmy.one
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        2 months ago

        I pay about £2.50 for 700+ GB storage, with about 2-10 GB of ingress every month. Storage alone is only £1.40. That’s using OVH’s “Cloud Archive” product; they also have a product called Cold Storage which is a smidge cheaper but doesn’t offer updating of existing data, so according to my projections based on the class of data I am archiving it wouldn’t be cheaper in the long term.

  • Kcg@lemmy.ml
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    3 months ago

    I use them as my backup backup provider. Crazy cheap, my bill was like $1.50 for a month. Their backup command line tool is pretty solid also. I would definitely use them if you need a new backup provider.

  • breakingcups@lemmy.world
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    3 months ago

    It’s alright. I use both their desktop backup service and B2 extensively. Their desktop client and web interface is very basic and a bit rough, you don’t buy their service for the well-developed UI. The service works as advertised though.

  • speeding_slug@feddit.nl
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    3 months ago

    I use them as well. Cheap, reliable and easy to use. I only had trouble once, where I was caught in some sort of anti-spam measure and they blocked my account. An email to their support fixed the problem pretty quickly though.

    One thing to look out for is to determine where you want your backups. You can’t change your account’s server location after you create your account afaik.

  • Appoxo@lemmy.dbzer0.com
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    2 months ago

    Tbf I think a 2-2-1 is sufficient for home users.
    I would only recommend 3-2-1 to some that has a business behind themself.

  • theit8514@lemmy.world
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    3 months ago

    I’ve got my mom setup on their PC backup service, no complaints so far (on the Backblaze side that is, she still insists that she doesn’t need continuous backups even though I’ve had to restore multiple times for her).

    I switched my backups from Crashplan to B2 as it was significantly cheaper than going to AWS. B2 is more expensive than what I was paying for Crashplan Pro Unlimited (about 8x for the amount of data I have), but I have more peace of mind with it not relying on Crashplan’s terrible Java client.

    A reminder that the only good backup is a tested backup.

  • Mountain_Mike_420@lemmy.ml
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    2 months ago

    I don’t use them but I work for a dj that uses them to backup all their music and production music. This has been going on for over 10 years now and they are still using them. At one point I was over there while they were downloading a large batch of their files and the speed was fast enough to saturate his internet.

  • sleepmode@lemmy.world
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    2 months ago

    Used them since the company started but stopped this year due to the cost going up. Never had an issue.

  • conrad82@lemmy.world
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    3 months ago

    I have used them since januar 2019, and I don’t have any complaints. I have only needed to restore backups once - it worked as well as could be expected.

    Any issues with backups have always been on my side

    • Findmysec@infosec.pubOP
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      3 months ago

      Can you explain the situation around you restoring a backup? Did backblaze lose your data?

      AFAIK AWS replicates your data across buckets for reliability in case their datacentre goes down, which (from what I understand) is the cost of a whole another bucket with B2. That’s my concern. I don’t think Backblaze is going out of business any time soon but I’m afraid of data loss (I do have one local backup but my budget is unfortunately a bit tight right now - I’m going to have to pick and choose important bits from all of the data and add a second backup I guess)

      • waitmarks@lemmy.world
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        2 months ago

        AWS has multiple teirs of storage options in s3, some replicate and some dont. by default those that do replicate do so in multiple availability zones, but not across regions. unless you turn on cross-region replication (CRR) which is an additional charge.

        So, for example without CRR if your bucket is in us-east-1 and 1 availability zone goes down you can still access the data, but if all of us-east-1 is down, you cannot.

    • pipariturbiini@sopuli.xyz
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      3 months ago

      Most reviews seem to be related to the “personal backup” service, but still good to consider. I’ve only read positive things about their B2 storage on self-host communities.

      • LostXOR@fedia.io
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        3 months ago

        That’s true. Though there are reviews saying their support is terrible, which I assume applies to B2 as well.