Michael @LegacyKillaHD
This is just horrifying.
Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!
Ubisoft… WTF?! Another example of why I’m becoming more & more concerned with the death of physical games.
https://twitter.com/LegacyKillaHD/status/1682653876418224129
Ubisoft Support @UbisoftSupport
Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help
https://twitter.com/UbisoftSupport/status/1682046437834784768
“We certainly do not want you to lose access to your games or account”
So why do this? Corporate greed.
I don’t even see how greed motivates this. I can’t think of anyone that would go back to Ubisoft games after being locked out. Even assuming they were the scummiest of publishers, how does this give them anything other than bad press and sworn-off customers?
They’re hoping this will actually entice people to come back. Following that “get people in the door first and then worry about what you’ll sell them” business model, it’s the same logical reason that Costco has super cheap hot dogs that they lose money on, and Epic Games has free games every week. It’s just to get you to into a position where you can be marketed to.
That’s the more “amicable” business strategy though. The more sinister possibility is, well, a constantly running app (the Ubisoft launcher is configured to start on boot by default, and even if you turn that off it spawns a background process as soon as you click on it at least till you reboot), always online with full user permissions and filesystem access is a very powerful thing, you’ve gotten yourself a pretty capable Trojan virus that people are willingly installing and granting whatever permissions you need! Plenty of Windows users are also in the habit of using the admin user with system access for literally everything, which makes it even easier for them to exploit.
They can’t even show me the store on a language I want to see it in. They just arbitrarily decide I should be looking at it in french. Despite having my profile specify English. Despite having my entire launcher on English. French is the only language I’m allowed to see the store in.
And they wonder why i never buy shit from their store…
Getting people to come inside and have a look is a good strategy if they can make sense of what you’re selling and under which conditions. Entering a shop with shiny pictures and everything explained in Arabic means I won’t be spending money there as I can’t figure out under which conditions I’m buying anything.
I get this all the time in Switzerland, with just about every online portal / service.
It’s pot-luck if I actually can get something in ENGLISH that the UI is set to.
SAMSUNG - Always in German Microsoft - Always in German EA - Always in French UBI - Always in French Netflix - Getting better, but most of the older content only has German subs / localisation.
Geolocalisation needs to fuck off, just as these corporate tosspots need to.
It’s not like you, the end user, know which language you prefer.
I can get behind them doing an estimated guess based on location, but I’d rather have it as a pop up when I enter the site.
" Hey, we see you’re coming from Switzerland so we’ve set the language to German. Click continue to proceed in the German or click one or the other languages to switch!
Thanks for visiting".
I honestly don’t understand why they make it so hard. And every time it looks like they fixed it. A few months after somebody decided it’s working a little too well and reverts it back. Because screw the minorities ( multi lingual countries ) where it doesn’t work.
Ironically I’ve heard that in Brussels they get everything in Flemish by default, and in flanders we get everything in French. It’s like they’re deliberately getting it wrong.
My uplay launcher closes when i tell it to and I don’t remember changing that setting, which makes it close easier than common programs like steam, epic and discord. I remember gog also not truly closing but I may have done that intentionally.
The triple admin request on update is fucking stupid though, and idk how a company as big as ubisoft can have that be the experience.
It did entice me to actually log into my Ubisoft account because I couldn’t actually remember if I had any games from them or even why I had an account with them in the first place. I didn’t purchase anything through their store front, so I don’t particularly care. Unless they’re wiping your Steam games, I don’t really see the point, like who buys games off the Ubisoft storefront anyways? Hopefully they at least have some process for reinstating accounts if somebody still has an email receipt at least.
It’s like they want people to pirate their games.
But I don’t want to pirate same old reskins of bloated games
Me neither, but a whole lot of other people do.
Guess I’m no longer buying games by Ubisoft. I spend hundreds in their store and they’re going to delete my account if I’m inactive to long? You can’t be making this shit up.
Not defending it but it has to be a pretty long period, i have played their game or used their launcher in a few years and have not gotten any email about my account getting deleted.
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Not defending it but it has to be a pretty long period
Fair enough, but why have any length of time at all? What purpose does it serve the prune old accounts?
Account information can’t be taking up that much space on a hard disk.
And then they wonder why they can’t compete with Steam and end up crawling back to Gabe for every game.
What happened to owning something you’ve paid for forever?
These companies need to realize if they keep fucking over their paying customer, it’ll be more convenient for people to just pirate their product. At least FitGirl won’t knock on my door and demand me to delete his repack off my hard disk just because I haven’t visited his site in a while
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Yar har fiddly dee. Do what you want 'cause a pirate is free.
As “wrong” as stealing is, I find it more wrong that companies can keep fucking us over like this without reprimand. Triple A games are becoming more and more difficult to justify the new $70 price tag.
I haven’t bought a triple A game brand new since like 2014 or something. I wait until they have some sort of sale on them first. Literally didn’t buy Cyberpunk 2077 until very recently when they finally knocked it down to $30 a few weeks ago. It actually shocked me to walk by the games isle recently and see that triple A titles including yearly sports games are like $80 now. Crazy IMO. I might go back to reading books.
80 dollars!? I thought it just went to 70!
Nope, some of the ones I have seen the “base” version is $70. But to get a good experience or have a better chance at beating it, for the in-game upgrades one has to go for the “deluxe” or higher which is usually $80+. When I bought Riders Republic the cadillac tier of that game was like $140 or something.
Y’ARRR MATEYS!
One more company to add to my “Pirate Only” list
Don’t even bother playing. Their games have been shit for years.
I just had a horrible experience with Assassins game purchased through Steam. I had bought the game few years back. Played some and stopped. And deleted my Ubisoft account. This week I downloaded the game again hoping to play it. I created a new Ubisoft account but the game wouldn’t launch.
Hours spent with the support got me nowhere. In summary, their response is that since the original Ubisoft account was linked to the purchase, they cannot now link the game to the new account.
I provided the Steam proof of purchase but that didn’t help.
Steam support didn’t help either.
I can’t play a game I purchased and own.
This should be illegal!
But that’s the neat part! You don’t actually own your games. You own the right to play a copy of the game, but if they don’t wanna provide a working copy, then you can’t play anymore. It’s all in the terms and agreements we click “I agree” on
Arr me matey, thar be many a way to acquire that treasure! Ignore the blockades - hoist the colors!
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Well guess I won’t be “renting” any games from them then. If I buy something it means I own it, in perpetuity. In fact I’m fairly certain Europe has laws against this, though Ubisoft will probably just have to pay a “fine” that is more a gentle slap on the wrist. We need to stop fining these companies, it does not stop them from breaking the law repeatedly. Stop arresting pirates, start arresting CEO’s.
If the EU slaps you with a fine, it’s usually not a slap on the wrist but something that seriously stings.
Fuck Ubisoft
Ha! I deleted my own account before they could, jokes on you Ubi!! Jokes aside, fuck ubisoft. I primarily buy games from GOG. Recommended everyone to do the same 🐖
I’m mostly asking out of curiosity, but also maybe for anyone here that’d like to know. But if you buy Ubisoft games from GOG, like Prince of Persia, they won’t need the shitty Ubisoft launcher, right?
No sub-launchers on GOG. I think that would violate their no DRM stance.
That’s rad. 🤔
Didn’t know that, thanks. I don’t think I’ve ever bought anything from there but I will if it means no sub-launchers.
It depends on the game.
The only thing thats stopping me from going fully to GOG is the fact that galaxy doesnt support linux right now.
Heroic Launcher on Linux supports GOG, from what ive heard.
What do you need Galaxy for?
I know GOG has a launcher, but I haven’t seen it in a long time. The links on my desktop just go straight to the game executables.
This is why Steam got the lion’s share. Ubisoft is mad disrespectful.
🏴☠️🏴☠️🏴☠️
I logged into steam after like 10 years no problem.
I trust Steam to maintain my library the same as any bank with my money. I don’t feel that way toward any other service.
Well that definitely won’t get people to put on their pirate hats…
