Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 2 months agoFederal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Membershipswww.ftc.govexternal-linkmessage-square11fedilinkarrow-up1250arrow-down12cross-posted to: usnewstechnology@beehaw.org
arrow-up1248arrow-down1external-linkFederal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Membershipswww.ftc.govNemeski@lemm.ee to Technology@lemmy.worldEnglish · 2 months agomessage-square11fedilinkcross-posted to: usnewstechnology@beehaw.org
minus-squareChonkyOwlbear@lemmy.worldlinkfedilinkEnglisharrow-up12·2 months agoI enjoyed that call exactly once, when I left Comcast for RCN. “I’m calling to cancel my service.” “Why?” “RCN offers twice the download speeds for half what you charge. Can you beat that?” “…I’ll switch you to cancellations.”
minus-squareRai@lemmy.dbzer0.comlinkfedilinkEnglisharrow-up9·2 months agoSame experience. “Hello! I’m calling to cancel.” “Why?” “They’re installing gigabit in my house next week and it’s 20USD less than the 100 megabit I’m paying for right now.” “….okay!”
I enjoyed that call exactly once, when I left Comcast for RCN.
“I’m calling to cancel my service.”
“Why?”
“RCN offers twice the download speeds for half what you charge. Can you beat that?”
“…I’ll switch you to cancellations.”
Same experience.
“Hello! I’m calling to cancel.”
“Why?”
“They’re installing gigabit in my house next week and it’s 20USD less than the 100 megabit I’m paying for right now.”
“….okay!”