• palmtrees2308@lemmy.one
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    19 days ago

    People need to understand the difference between computer science, information technology, software engineering and Tech Support

    • superkret@feddit.org
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      18 days ago

      and “actually needing Microsoft support but coming to you cause Microsoft doesn’t give a shit about private end users”

      • gt5@lemm.ee
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        18 days ago

        Generally, but I am likely missing some stuff:

        Computer Science: The underlying theory around making efficient computer software (I would consider the hardware side computer engineering)

        Information Technology: the process of managing computer software and hardware systems for an organization

        Software Engineering: the process of developing software including writing code, prioritizing features / bug fixes

        Tech Support: part of IT. Troubleshooting and resolving issues with an organizations hardware and software systems