• Admiral Patrick@dubvee.org
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    17 days ago

    I would LOVE to use the self checkouts since the grocery chain near me has been replacing all the human cashiers. But the damn things treat you like a thief, make you wait 2-3 seconds between scans, you can’t scan your whole cart of groceries without going down and bagging them when the conveyor gets more than half full, etc.

    They’re horrible. I just wait in line for one of the human cashiers every time.

      • Admiral Patrick@dubvee.org
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        17 days ago

        Lol, yeah, they definitely don’t have to suck. When they first put those in, they were actually pretty fantastic. But Kroger Corporate said “not on my watch” and cranked up the security to obscene levels and made them horrible. There’s just not another decent grocery story close to me, so I’m stuck. Yay food deserts 🫠

    • Skhate_or_die@lemmy.world
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      17 days ago

      Why not use the 2-3 seconds to put your item in the bag? Solves your conveyor problem and your waiting problem.

      • Admiral Patrick@dubvee.org
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        17 days ago

        Because the bagging area is like 9 feet away at the end of the conveyor.

        They’re basically reversed from what the cashiers use where you load your items onto the conveyor to be scanned. On these, the scanning platform is a little, tiny table on one end where you scan your items and then you put it on the conveyor that takes it to the bagging area.

        When the belt gets a little less than half full, the machine makes you go bag some stuff.

        All the while, my groceries are melting lol.

        Edit: Like this

        The other style where you can bag as you go (pictured below) also make you wait 2-3 seconds, but if you’re scanning a lot of little items (seasoning packets, yeast, those little water flavor enhancer things, etc), they don’t trigger the scale and you have to wait for it to realize you’re not stealing or something. Either way, they’re not suitable to scan a whole cart of groceries. Like, if you fill up the carousel and try to set some bags down until you can put them in your cart, it’ll call for backup and you have to wait for the single cashier that’s attending to 12-15 of these abominations to come and verify you’re not trying to steal.

        • kamenLady.@lemmy.world
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          17 days ago

          The one I know from here in Germany looks the same, but instead of the conveyor, it’s the same arm as the one you put your groceries on, before scanning.

          So you don’t have to move at all, just move your groceries from the left to the right.

          Edit - like this:

          The one in your pic must be a struggle

          • Admiral Patrick@dubvee.org
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            17 days ago

            It absolutely is. Almost like it was designed to be as frustrating as possible for some kind of social experiment.

        • brap@lemmy.world
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          17 days ago

          God damn that conveyor thing is a stupid idea. The ones in my local have a small bagging platform or a large platform depending on how much you’ve got to deal with. Or you can use the handheld scanner or phone app while you walk around the store and just pay at the end without the faff.