• glimse@lemmy.worldOP
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    2 months ago

    Unfortunately not, the email told me to download the app so I checked the site (which made for a better screenshot)

    • warm@kbin.earth
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      2 months ago

      You are definitely using a tracked delivery service? And has it dispatched yet, or just confirmed order?

      Never seen this, I hope they dont try to force the app, then I’d have to contact the seller each time. Ugh.

      • glimse@lemmy.worldOP
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        2 months ago

        I don’t remember if the shipping option I picked (the cheapest) came with tracking but if it didn’t, this email is even worse

    • deegeese@sopuli.xyz
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      2 months ago

      Contact a human at Shopify and make the asshole design their part of their support costs.

      They have the tracking number any by choosing to not email it to you they are requiring their support staff to get it to you by hand.