Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

  • LordOfTheChia@lemmy.worldEnglish
    12·
    1 year ago

    From the site they link to:

    What About Tips?

    If customers have exceptional service, we encourage them to tip our employees at the percentage or amount they feel comfortable with.

    Maybe they should change the “Suggested Tips” with “Had exceptional service? Feel free to add a tip.” and start at 5%

    Also, they should be clear if all or part of the “service charge” goes towards employee salaries.

    From:

    https://www.jonandvinnys.com/service-charge