This isn’t happening in isolation. Bluesky has shown itself to not care about community safety in the past, their plans are (more or less) “allow everything and then try and hide the bad things from people that don’t want to see it”. Naturally, this hasn’t worked at all. (Who could have guessed?)
Not doing the obvious things on community safety is the plan. I guess it’s nice that they are responding in this case, but it takes a bit more than that to regain that trust.
The negativity was pretty asinine though. Nothing he said, I think, was wrong. I remember Mastodon people (rightfully) reacting quite annoyed at similar reports on how usage had peaked and was dropping again, just because not all the new users stuck around.