bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 3か月前

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

819

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 3か月前

Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...

Chat

M0oP0o@mander.xyz
link
fedilink
English
arrow-up
12·
3か月前
They did the same for me when my mother passed (no AI, just assholes though).
- oh_@lemmy.world
  link
  fedilink
  English
  arrow-up
  8·
  3か月前
  Very true. Air Canada doesn’t need AI to be terrible.

Technology@lemmy.world

technology@lemmy.world

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related news or articles.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

2.14K users / day
7.53K users / week
13.8K users / month
32.2K users / 6 months
1 local subscriber
74.7K subscribers
15.2K Posts
475K Comments
Modlog