Bill Gates and Linus Torvalds have apparently never met in person before, despite their pseudo-rivalry.

  • Ilovethebomb@sh.itjust.works
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    4 months ago

    I’ve said this before here, but techy people vastly overestimate both the ability and the patience of the typical user, and it’s the reason so few people use FOSS products.

    Products from big tech aimed at private individuals are designed to be as simple to use as possible, which is why they’re so popular.

    • Nalivai@discuss.tchncs.de
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      4 months ago

      Nah, I have worked in IT education and in helpdesk. Average user doesn’t have a better time getting into Microsoft products, it’s not easier for them than FOSS. The reason for Windows domination is Microsoft spending money and lobbying power to put it in front of every user.

      • bobo@lemmy.world
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        4 months ago

        Maybe true today, but less true in earlier times (90s and early 2000s) when Microsoft was really gaining dominance.

          • rottingleaf@lemmy.world
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            4 months ago

            When I actually started doing hobby projects, I remembered that feeling with Windows 9x where you learn to avoid “wrong” actions which have a potential of hanging your PC. You don’t even think about it. Just get used that you don’t move the cursor after clicking there, you don’t click here again after a first double click, and other such.

            While things like editing config files were … more normal for the average person even, you’d have a paper manual generally. For everything, kitchen appliances and anything technical you could buy too. You wouldn’t expect everything to just work without reading it. Freezes and crashes were worse.

            Windows won because most people didn’t know of anything else.

            • Croquette@sh.itjust.works
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              4 months ago

              And it is still true today. Windows has the lion share of the market because we were raised with Windows and the vast majority of people don’t want to learn a new OS.

          • bobo@lemmy.world
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            3 months ago

            Fair enough, but Linux was quite difficult for a normal user to install back in the 90’s. And you could literally destroy your monitor if you didn’t know what you were doing. I was responding to the notion that using FOSS was somehow easier to get into in the 90s than Microsoft products.

            • Nalivai@discuss.tchncs.de
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              3 months ago

              I don’t think you remember how difficult was to install anything back then.
              I mean yeah, installing Linux was more complicated, and you couldn’t just google shit. Still, I was making pretty good money back then on the side specifically because regular user wasn’t able to do shit with their computer.
              Linux was harder, both were difficult, both required separate set of skills you couldn’t just get.

              • bobo@lemmy.world
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                3 months ago

                You keep saying I don’t remember, which feels a bit dismissive. I do remember. We just have differing opinions on the barriers to entry for Microsoft vs. FOSS in the 90s.

          • caseyweederman@lemmy.ca
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            4 months ago

            Luckily they learned from it and redesigned the kernel from scratch – hold on, my producer’s telling me that no, it’s still the NT kernel under there. Outstanding.

    • subignition@fedia.io
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      4 months ago

      Big tech designing their products to be overly simple is one of the driving forces behind the average user having poor patience and aptitude for tech.

      • callouscomic@lemm.ee
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        4 months ago

        Do you hunt for all of your food and cook it from absolute scratch?

        I bet you sometimes use a grocery store.

        • MonkderVierte@lemmy.zip
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          4 months ago

          Yet you still better know how to cook, despite convenience food existing. Hunting is more analogous to calling kernel interfaces.

        • subignition@fedia.io
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          4 months ago

          What are you even talking about? You’re trying to make an analogy here but it’s a really poor one.

      • TheFonz@lemmy.world
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        4 months ago

        Barf. Or maybe, just maybe, we have other shit to do rather than spend hours trying to figure out how to do one thing in Gimp. It’s great that YOU’RE passionate about tech. Some of us have other hobbies. Imagine that holy shit

        • JackbyDev@programming.dev
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          4 months ago

          Buddy, if I open Photoshop it’s gonna take me hours to learn how to do one thing too, what a horrible example lmao. There’s like so many easy slam dunks you could’ve said too.

          • namingthingsiseasy@programming.dev
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            4 months ago

            Agreed. People just think the first tool that they learned is the easiest to use. I’ve been a longtime Gimp user and find it pretty easy to do what I want.* The few times someone asked me to do something in Photoshop, I was pretty helpless. Of course, I’m a pretty basic user - I wouldn’t dispute that Photoshop is more powerful, but which one is easier to use is very subjective and the vast majority of the time, it just boils down to which one you use more often.

            I’ve seen the same with people who grew up on Libreoffice and then started smashing their computer when they were asked to use MSOffice.

          • TheFonz@lemmy.world
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            4 months ago

            Also, I never mentioned Photoshop. Open any standard drawing app that was developed recently: Procreate, Infinite Paint, Krita, Fresco. Look how straightforward it is to start working. Look at the Ui. It doesn’t get in the way.

            Edit: oh no the FOSS evangelists are not feeling it. I get it. I use a lot of FOSS apps for work. That doesn’t mean we have to be evangelical in our defense of FOSS. Recognize there are issues and we can work to fix them. Don’t get so defensive, Lemmy. My god.

            • JackbyDev@programming.dev
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              4 months ago

              I’m not going to spend hours downloading all of those and comparing and contrasting how easy I find their UIs. Some people have different hobbies. Imagine that, holy shit!

              • TheFonz@lemmy.world
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                4 months ago

                Hey guess what? They pretty have the same minimalist ui. Way to miss the entire point I made

          • TheFonz@lemmy.world
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            4 months ago

            If you think Photoshop has anywhere near the learning curve that is GIMP then I’m sorry. There is nothing I can do to convince you and this conversation is dead in the water. If something free was on par even slightly with Photoshop, then a whole industry would have shifted over to avoid the burden of costs. There’s a reason the potato shop UI hasn’t changed in 20 years.

        • subignition@fedia.io
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          4 months ago

          You should not expect to use a tool (edit: competently) without spending time learning how to use it. Photoshop has a learning curve too, even if it’s an easier one.

          • TheFonz@lemmy.world
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            4 months ago

            Yes, as an artist I will choose the path of least resistance. Open any new drawing app today: Procreate, Infinite Paint, Krita, Fresco and look how clean and easy it is to get right to the point and start working. Now open GIMP and pull my eyelashes out already. The tool should not get in the way of the task. I’m with Steve Jobs on this, sorry. Computers are means to an end. For some they can be hobbies. Linux exists. Have fun.

            Edit: oh no! The FOSS evangelists are not feeling it. I get it. I use a lot of FOSS apps for work. That doesn’t mean we have to be evangelical in our defense of FOSS. Recognize there are issues and we can work to fix them. Don’t get so defensive, Lemmy. My god.

          • Raltoid@lemmy.world
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            4 months ago

            Yeah, it’s very obvious that some of the people responding here don’t interact much with non-tech people, and they have DEFINITELY never worked IT.

            Most people aren’t interested in learning the more intricate things. And if you try to force them, they’re not going to get more interested as they learn, because they literally are not interested in tech. They want to accomplish a task, if that takes a bunch of learning just for one thing, they’ll go a different route, or pay someone else to do it for them.

            • Rekorse@sh.itjust.works
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              4 months ago

              Surely we should cater to those who prioritize convenience, especially at work.

              Most of the problem with regular people learning new tech, is that we (tech people, IT people, etc.) Are fucking awful at teaching people things. We throw out way too much way too quick, and the most key thing is that apparently tech people don’t know how to listen or have a conversation.

              Regular people don’t hate learning tech, they hate they peolle who teach them. Be better and stop judging people, you aren’t as clever as you think.

            • subignition@fedia.io
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              4 months ago

              Keep in mind this status quo is already the result of decades of oversimplification. I am not saying everyone needs to compile the Linux kernel in order to have a computer. I’m saying you should have a basic level of familiarity with the computer you’re using, same as any other tool.

              You should know how to check and top up your engine oil, change a tire in an emergency, etc, if you’re going to own a car. You should know how to safely handle, operate, store, transport, and clean your firearm if you’re going to own a gun. You should know how to empty the chamber or bag, clean the filters correctly, what not to suck up and how to troubleshoot if you do, if you’re going to own a vacuum. You should know how to operate it, when and how it should be cleaned, and what not to do while it’s running, if you’re going to own an electric range. You should know the difference between a web browser and your computer’s filesystem, the difference between RAM and storage, and that you can Internet search most errors to judge whether you’re comfortable trying to fix them yourself or not, if you’re going to own a computer.

              There will ALWAYS be a point where it’s more worth paying someone else instead of learning something yourself. But it’s about the cost-benefit analysis, and the threshold for what’s considered “intricate” is a depressingly low bar where computers are concerned. As I’m sure you are well aware.

              • Honytawk@feddit.nl
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                4 months ago

                you should have a basic level of familiarity with the computer you’re using, same as any other tool

                Obviously not, they can use it without that understanding just fine for whatever they want to do. That is enough understanding for them. If their computer explodes, they just buy an other one.

      • Raltoid@lemmy.world
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        4 months ago

        That has to be one of the most out of touch takes I’ve seen in a while. You’re basically saying that things should be intentionally more complicated, and you expect the result to be people just power through and getting used to things being that way, instead of just stopping.

        • subignition@fedia.io
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          4 months ago

          …No. I am saying that too much abstraction of how something actually works is detrimental to the end user. It’s not about making things intentionally more complicated, it’s about removing the need to understand key components of something ultimately causing more harm than good.

        • namingthingsiseasy@programming.dev
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          4 months ago

          To add to subignition’s point, there is a value in learning useful software. More complicated software means that there is a learning curve - so while you are less productive while learning how to use it, once you gain more experience, you ultimately become more productive. On the other hand, if you want the software to be useful to everyone regardless of his level of experience, you ultimately have to eliminate more complex functionality that makes the software more useful.

          Software is increasingly being distilled down to more and more basic elements, and ultimately, I think that means that people are able to get less done with them these days. This is just my opinion, but in general I have seen computer literacy dropping and people’s productivity likewise decreasing, at least from what I’ve observed from the 1990s up until today. Especially at work, the Linux users that I see are much more knowledgeable and productive than Apple users.

        • MonkderVierte@lemmy.zip
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          4 months ago

          Or instead just not hiding things that need not be hidden, like file extensions, despite your OS relying on them for identifying types.

    • SaharaMaleikuhm@feddit.org
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      4 months ago

      What about the boat loads of marketing - ads - aimed at making you believe those proprietary programs are the best? Clearly you fell for it.

      • axEl7fB5@lemmy.cafe
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        4 months ago

        There are shit proprietary software and good proprietary software. There are shit FLOSS and good FLOSS

      • Ilovethebomb@sh.itjust.works
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        4 months ago

        I’ve used my share of free software. Some of it worked well, but it always felt clunky, and just never as straightforward to use as a paid product.

        But sure, I couldn’t possibly have reached that conclusion on my own, it’s obviously the marketing.

        • qqq@lemmy.world
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          4 months ago

          Sounds like you’re cherry picking both; I’ve seen plenty of garbage that costs money as well.

          • Honytawk@feddit.nl
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            4 months ago

            Sure, but if you look at the top quality softwares, the majority of them are paid.

            Because money is a big encouragement to make them as flawless as possible. Something FOSS just doesn’t have.

            • Rekorse@sh.itjust.works
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              4 months ago

              They are used due to support not quality. Companies need to be able to purchase service and support agreements and very often FOSS has none of that.

            • qqq@lemmy.world
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              4 months ago

              This is also far from my personal experience, you might not even realize what free software you’re depending on?

              Your browser is most likely the most complex piece of software you interact with daily and it is most likely FOSS. The Linux kernel is FOSS and is incredibly robust. Most compiler suites, FOSS. Most programming languages, FOSS. These are all incredibly well written and robust tools. AOSP, kinda FOSS, and the forks like Graphene are definitely FOSS. Hell even a lot of macOS programs are actually FOSS. I could go on and on, there is absolutely amazing work being done on FOSS by incredibly talented people.

              There is great paid and proprietary software out there, sure, but no it’s not the majority of top quality software in my personal experience and likely a lot of people’s experiences and it is almost guaranteed to rely on a FOSS library somewhere

    • lefixxx@lemmy.world
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      4 months ago

      People don’t have to compile their own kernel to benefit from FOSS. Their phone can run the Linux kernel and the services they use run on FOSS. The more stuff based on FOSS they use the less license fees and RnD they subsidize. Imagine if you had to pay for every FOSS instance you use. Linux kernel, ffmpeg, openssl, docker, WebKit, mySQL and whatever, the same way you pay for GSM or ARM trustzone or console-like-platform-tax

    • merc@sh.itjust.works
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      4 months ago

      it’s the reason so few people use FOSS products.

      It’s a reason. Another reason is all the stuff that Microsoft was found guilty of doing during their conviction for abusing their monopoly.