I mean this is true and yes but in an age where documentation is increasingly terrible, the idea of a service manual for something you bought is basically a foreign concept, and half the shit you buy doesn’t come with a meaningful manual does it really apply the same way?
Like sure, knowing the post error codes on my motherboard or linux stuff is possible because it’s documented. But the appliance example? That is increasingly false and those manuals are increasingly becoming 5 page idiot guides: “here is how to turn the system on and off, here is how to turn heat up/down, contact authorized vendor for issues” and if you don’t do that then you void your warranty. Any more robust documentation is locked to “authorized vendors” and costs $$$, if it even exists (and doesn’t just say “replace system when it stops working correctly)
I partly disagree with what you say. The subscription appliance garbage absolutely do lock advanced user manuals behind paywalls. But it isn’t not rare (at least right now) to still find products with good user manuals. There are usually separate documents with one being a “quick setup” and another being a full “user manual”. Avoid the worst offenders and you should be okay.
Eh. I own a few old tools with manuals, and they actually have diagrams of the inner workings together with part numbers, some even have electrical diagrams with resistor values etc. All of the newer tools have a tiny useless “visit this website for more information” and 50% of the time it’s some bs about errors 1-10: restart device, 10-20 please contact a technician because opening the tool voids your warranty. I know dipshit, I don’t care about warranty cause I need the tool now or tomorrow, not in 3 months when you tell me it’s “unserviceable” or “uneconomical to repair” and I have to buy a new one.
Becoming increasingly rare and we are speaking on different things. You are talking about a manual that explains how to make your washing machine wash. That is important, yes, but I am talking about a manual that explains how an appliance works.
the days of a manual explaining anything like an error code are basically dead. Name one appliance manufacturer that lists anything beyond the most basic of troubleshooting (“turn it off and back on”)
Like go back and look at an appliance manual from the 70s/80s/maybe 90s and you will see a more robust explanation of what to do when things go wrong. The further back you go the more likely you will see parts numbers, circuit diagrams, or be able to order a service manual that has such information.
We expect this shit level of documentation because we live in a throwaway culture that has tolerated this pisspoor level of documentation for decades. “Oh the washer isn’t working? It’s showing an E-05 error? Guess we better just go buy a new washer” or pay the manufacturer $120 for a “service charge” to find out that code means the latch sensor died and it’s a $30 part that is a simple 5 minute job except you can’t get the part because they won’t sell it to you
I mean this is true and yes but in an age where documentation is increasingly terrible, the idea of a service manual for something you bought is basically a foreign concept, and half the shit you buy doesn’t come with a meaningful manual does it really apply the same way?
Like sure, knowing the post error codes on my motherboard or linux stuff is possible because it’s documented. But the appliance example? That is increasingly false and those manuals are increasingly becoming 5 page idiot guides: “here is how to turn the system on and off, here is how to turn heat up/down, contact authorized vendor for issues” and if you don’t do that then you void your warranty. Any more robust documentation is locked to “authorized vendors” and costs $$$, if it even exists (and doesn’t just say “replace system when it stops working correctly)
I partly disagree with what you say. The subscription appliance garbage absolutely do lock advanced user manuals behind paywalls. But it isn’t not rare (at least right now) to still find products with good user manuals. There are usually separate documents with one being a “quick setup” and another being a full “user manual”. Avoid the worst offenders and you should be okay.
Eh. I own a few old tools with manuals, and they actually have diagrams of the inner workings together with part numbers, some even have electrical diagrams with resistor values etc. All of the newer tools have a tiny useless “visit this website for more information” and 50% of the time it’s some bs about errors 1-10: restart device, 10-20 please contact a technician because opening the tool voids your warranty. I know dipshit, I don’t care about warranty cause I need the tool now or tomorrow, not in 3 months when you tell me it’s “unserviceable” or “uneconomical to repair” and I have to buy a new one.
Becoming increasingly rare and we are speaking on different things. You are talking about a manual that explains how to make your washing machine wash. That is important, yes, but I am talking about a manual that explains how an appliance works.
the days of a manual explaining anything like an error code are basically dead. Name one appliance manufacturer that lists anything beyond the most basic of troubleshooting (“turn it off and back on”)
Like go back and look at an appliance manual from the 70s/80s/maybe 90s and you will see a more robust explanation of what to do when things go wrong. The further back you go the more likely you will see parts numbers, circuit diagrams, or be able to order a service manual that has such information.
We expect this shit level of documentation because we live in a throwaway culture that has tolerated this pisspoor level of documentation for decades. “Oh the washer isn’t working? It’s showing an E-05 error? Guess we better just go buy a new washer” or pay the manufacturer $120 for a “service charge” to find out that code means the latch sensor died and it’s a $30 part that is a simple 5 minute job except you can’t get the part because they won’t sell it to you
My VIC-20 and Commodore 64 came with pinout charts. Every single internal and external connector was labelled.
LMBO, and sometimes it does come with a service manual, but you have to take the machine apart to find it like with my Samsung Washing machine