There’s a difference between helping out people who are interested in, and capable of learning, improving, contributing to something…
… and people who just want thing work, and are also almost always unwilling to put literally any thought into this process.
‘User Support’ and ‘Collaborative Development’ are not the same thing.
There’s also ‘the computer guy’ syndrome, where a group of people just expect a seemingly infinite amount of uncompensated time and mental effort from ‘the computer guy’ to solve all their problems, who then take this for granted, and become hostile and offended when you tell them ‘sorry, don’t have the time’, when ‘the computer guy’ has the audacity to… want to do something else at that moment.
There’s a difference between helping out people who are interested in, and capable of learning, improving, contributing to something…
… and people who just want thing work, and are also almost always unwilling to put literally any thought into this process.
‘User Support’ and ‘Collaborative Development’ are not the same thing.
There’s also ‘the computer guy’ syndrome, where a group of people just expect a seemingly infinite amount of uncompensated time and mental effort from ‘the computer guy’ to solve all their problems, who then take this for granted, and become hostile and offended when you tell them ‘sorry, don’t have the time’, when ‘the computer guy’ has the audacity to… want to do something else at that moment.
So much this