- cross-posted to:
- technology@beehaw.org
- cross-posted to:
- technology@beehaw.org
The video’s opening shot shows a man hiding under a bed snipping in a hole in someone’s sock. Seconds later, the same man uses a saw to shorten a table leg so that it wobbles during breakfast. “My job is to make things shitty,” the man explains. “The official title is enshittificator. What I do is I take things that are perfectly fine and I make them worse.”
The video, released recently by the Norwegian Consumer Council, is an absurdist take on a serious issue; it is part of a wider, global campaign aimed at fighting back against the “enshittification”, or gradual deterioration, of digital products and services.
“We wanted to show that you wouldn’t accept this in the analogue world,” said Finn Lützow-Holm Myrstad, the council’s director of digital policy. “But this is happening every day in our digital products and services, and we really think it doesn’t need to be that way.”
Coined by author Cory Doctorow, the term enshittification refers to the deliberate degradation of a service or product, particularly in the digital sphere. Examples abound, from social media feeds that have gradually become littered with adverts and scams to software updates that leave phones lagging and chatbots that supplant customer service agents.
Enshittification is the product of high-barriers to entry in markets, especially monopolies.
As it so happens, the entirety of Intellectual Property legislation purposefully and artificially creates monopolies where they would naturally never exist and give said monopolies to specific people, supposedly the creators of intellectual works and inventions, but in practice it’s to companies.
So, unsurprisingly, it’s in the domains were Intellectual Property dominates - were monopolies are not just common but actually the norm - that the most enshittification happens.
So yeah, Patents, anything to do with Music or Video distribution, Software and because of things like anti-circunvention legislation (which is supposed to block unautorized copy of copyrighted materials) in general any form of digital content since for-profit companies invariably place digital content under some form of access control exactly because they can use anti-circumvention legislation to block their customers from moving to better products and services without incurring significant inconvenience.
IMHO, tearing down Intellectual Property legislation (or at least have it include forced interoperability as well as make consumer data be owned by the actual consumers with company-bankrupting fines for abuse) would reverse most enshittification, at least in the digital world (were anti-circumvention legislation is especially bad in terms of destroying even the smallest element of a Free Market).