When you need to drop off your tech devices for a repair, how confident are you that they won’t be snooped on?

CBC’s Marketplace took smartphones and laptops to repair stores across Ontario — including large chains Best Buy and Mobile Klinik — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.

Marketplace dropped off devices at 20 stores, ranging from small independent shops to medium-sized chains to larger national chains, after installing monitoring software on the devices. In total, 16 stores were recorded. (At four stores, the tracking software didn’t log anything, or the stores didn’t appear to turn the devices on.)

Technicians at nine stores accessed private data, including one technician who not only viewed photos but copied them onto a USB key.

  • ubermeisters@lemmy.world
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    1 year ago

    Truth is, as butt hurt as you appear to be over your perceived way this is going down, your opinions are unimportant to me, being quickly discarded as an outlier, without thinking about it.

    • logicbomb@lemmy.world
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      1 year ago

      Truth is all I care about. You can continue with your fantasy all you like, but don’t start talking about truth, as if you care about it.

        • logicbomb@lemmy.world
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          1 year ago

          Which degenerative brain disease do you think causes people to value the truth and to have a basic grasp of English grammar?

          • Rogue@feddit.uk
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            1 year ago

            Dude. Calm down. You said something that people disagreed with, just accept that’s the case and move on.

            We’ve all had people disagree with us, doubling, tripling, quadrupling down on it achieves nothing.

            • logicbomb@lemmy.world
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              1 year ago

              It doesn’t matter if people disagree with you. It matters if you’re right. I obviously don’t care what people think, beyond my disdain that humans can actually act this way. It’s disappointing to have to be grouped with you guys.

              • Rogue@feddit.uk
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                1 year ago

                it matter if you’re right

                I obviously don’t care what people think

                If you don’t care then why does it matter?

                • logicbomb@lemmy.world
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                  1 year ago

                  If you don’t care then why does it matter?

                  I literally explained in the next sentence. “It’s disappointing to have to be grouped with you guys.”

                  I like to think of humans as thinking beings. The kind who possess the basic ability to communicate properly. The kind who understand that the reason you might say a sentence is to explain something from the previous sentence. Just basic things that separate us from animals.