It’s been there for a while and the article is also a bit older, but I only recently saw this.

  • admiralteal@kbin.social
    link
    fedilink
    arrow-up
    38
    ·
    11 months ago

    Might be a valuable thing to do if not for the fact that Amazon reviews have basically zero quality control. If Amazon themselves didn’t have corrupt motivations to host illegitimate reviews that mislead their own consumers into buying low-quality products.

    But if you listen to Amazon reviews at this point, I have an off-brand bridge to sell you.

    • meseek #2982@lemmy.ca
      link
      fedilink
      arrow-up
      10
      ·
      11 months ago

      I had a company reach out and offer to pay me $50 to remove the negative review I left of their chair. Amazon did nothing.

      But it shows just how dirty the system is. Some AI bot summarizing reviews is so not what’s needed.

      • dawnerd@lemm.ee
        link
        fedilink
        arrow-up
        4
        ·
        11 months ago

        More surprised you managed to post a negative review. Every time I do it fails amazons community guidelines check or get removed a few days after.

        • meseek #2982@lemmy.ca
          link
          fedilink
          arrow-up
          2
          ·
          11 months ago

          Yes as do most of mine. I tried updating that review and it was flagged and rejected 🙃

          But I tired to keep it objective as possible with pictures to document on the first pass.

  • Storksforlegs@beehaw.org
    link
    fedilink
    English
    arrow-up
    14
    ·
    edit-2
    11 months ago

    When i am interested in a thing, I go out of my way to read the comments for peoples real experience of a thing. Shit is expensive, and want to know if it will be worth it.

    I dont want to read a simulated review based on average comments, wtf.

  • AutoTL;DR@lemmings.worldB
    link
    fedilink
    English
    arrow-up
    9
    ·
    11 months ago

    🤖 I’m a bot that provides automatic summaries for articles:

    Click here to see the summary

    The summaries have been in testing for at least a couple of months, and they’re now more widely available to a “subset” of users in the US on Amazon’s mobile app.

    Amazon says they’re available “across a broad selection of products.” So far, we’ve seen them on TVs, headphones, tablets, and fitness trackers.

    They also seem to focus primarily on the positives of the product, spending less time on the negatives and leaving them for the end.

    That said, that could be because Amazon’s search already elevates highly rated products, so it’s hard to find summaries of anything that people have been particularly frustrated by.

    The feature can be found at the top of the review section on mobile under the heading “Customers say.” At the end, the paragraph includes a note that it was AI-generated.

    Summarizing customer reviews has turned out to be one of the more obvious and easy to implement uses of generative AI.


    Saved 53% of original text.