I literally stopped shopping at Kroger over this. If you’re gonna accuse me of stealing every third item I scan because I use a reusable shopping bag instead of the single-use plastic ones, you aren’t getting my business.
I think the only one more over it than me was the poor associate who had to keep signing in to watch videos of me scanning stuff.
The grocery store nearest my house (QFC, a slightly nicer Kroger-owned regional chain) has tiny trays for the bagging area. Anything more bulky than a gallon of milk and a bag of apples turns into a weird game of Jenga.
The Kroger I used to be close to had the carts where the wheel would lock at the door if the system thought you were stealing something which it did every other time I went causing me to stumble or bang my shin against the cart and look like a fool stopped in the middle of the doorway while waiting for an employee to come unlock my cart. I stopped going after I realized the whole experience of going to Kroger actually kinda just ruined my day and pissed me off. I typically did a bulk of my shopping right after my paycheck so id have a lot of stuff and I was forced to go throigh self checkout 90% of the time because they sometimes didnt have any open normal checkout lanes. Their aisles were also fairly claustrophobic and prices werent even really much lower. Makes me wonder if it would actually be cheaper to let people steal over paying for all the bullshit non working security systems
I literally stopped shopping at Kroger over this. If you’re gonna accuse me of stealing every third item I scan because I use a reusable shopping bag instead of the single-use plastic ones, you aren’t getting my business.
I think the only one more over it than me was the poor associate who had to keep signing in to watch videos of me scanning stuff.
It’s so annoying. I’ll scan something big and the computer is OUT LOUD saying at me “BAG YOUR ITEM” like NO! I DONT WANT TO!
The grocery store nearest my house (QFC, a slightly nicer Kroger-owned regional chain) has tiny trays for the bagging area. Anything more bulky than a gallon of milk and a bag of apples turns into a weird game of Jenga.
The Kroger I used to be close to had the carts where the wheel would lock at the door if the system thought you were stealing something which it did every other time I went causing me to stumble or bang my shin against the cart and look like a fool stopped in the middle of the doorway while waiting for an employee to come unlock my cart. I stopped going after I realized the whole experience of going to Kroger actually kinda just ruined my day and pissed me off. I typically did a bulk of my shopping right after my paycheck so id have a lot of stuff and I was forced to go throigh self checkout 90% of the time because they sometimes didnt have any open normal checkout lanes. Their aisles were also fairly claustrophobic and prices werent even really much lower. Makes me wonder if it would actually be cheaper to let people steal over paying for all the bullshit non working security systems