Their software is a nightmare it No Longer Works. It just redirects you to web pages. I just want to remove the hotkeys but guess I’ll just snap the keyboard in half

  • toomuchbeer@lemmy.world
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    1 year ago

    Many years ago I bought a Logitech keyboard - like 2005 maybe.

    I installed their software. From then on, my computer would not shut down, it would hang forever and require a hard power off. This was windows, XP I guess back then. I eventually clicked I’d just installed their keyboard driver, so I could use the media keys. I tried uninstalling, lo and behold, computer now functioned properly.

    The media keys still worked so I don’t even know wtf I needed their shitty driver for in the first place.

    Anyway I emailed their support. They linked me to a ticket that said it was a known issue. I’m like, that ticket is from over 6 months ago? Their response was “software development takes time”.

    I have not bought another Logitech product since.

  • DeathbringerThoctar@lemmy.world
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    1 year ago

    Razer has entered the chat

    Razer Synapse is hands down the worst piece of software I’ve ever used. Their drivers can’t find their own ass with both hands and a map. If I had a dime for every time my Razer mouse or keyboard fucked up during a game and screwed me over I’d have enough money to buy an actually good mouse and keyboard.

    • Crunkle_Foreskin@kbin.social
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      1 year ago

      Razer are pretty awful. Their hardware seems to come from Factory A (the units that 12 year old tech reviewers seem to get stock from) and Factory B (the units that only I seem to have gotten stock from). I had a Razer Kraken Pro headset and it was so tight it gave me an ear infection. I used to stretch it over my ATX tower every night (and I mean, it felt like it was going to break the headset). But it still never loosened. Ended up returning it.

      I then bought a mouse from them and it died within 3 months, lights would just flash. Oh, and I’m a Linux user so fuck me for wanting software.

  • narcoleptic1@lemmy.world
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    1 year ago

    I’ve been using this setup for only about 8 months, connected to a newer laptop and I haven’t had any issues. In fact, it’s been best keyboard and mouse I’ve ever used. MX Keys and MX Master 3S. They’re not cheap though.

    • kratoz29@lemmy.world
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      1 year ago

      I have the same keyboard and it is so dumb that you can’t modify the backlit duration, Of course I love the backlit going dark in the entirety of my dark room! FFS Logitech, there are lots of feedback about it but they just don’t fuckin care.

    • garretble@lemmy.world
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      1 year ago

      I just have the keyboard and use it mostly with my iPad. It’s excellent.

      On my pc I haven’t touched the software in years maybe, so I don’t even know if I have any complaints.

  • thejoker8814@lemmy.world
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    1 year ago

    I had only logitech for years, using Windows, Linux, BSD, Dos… without any issues. The older model (probably 15years+) is still working perfectly, mechanical & PS/2. And that has been drowned in Coffee, water, whiskey and what else. Put it in the washing machine (with some clothes to bolster), let it dry and use it like the first day! 👌🏼 Even my current one, for about 10 years in service works like a charm. I admit both are #lowtech devices

    • AToM.exe@lemmy.world
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      1 year ago

      Yes, they have great products. I love their headphones (had the g930 & am now using the g935) but their software is something else. They’re not updating their stuff to newer operating systems, so you have to find some workarounds.

      Great products but a idgaf attitude on their drivers + software.

      • thejoker8814@lemmy.world
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        1 year ago

        Yes, that sucks and is totally frustrating. Yet another “good” example of vendor lock-in.

        That’s why I’m more cautious, research a lot and even test new products before I finally buy them. And I prefer simple “dump” solutions over “smart” ones, whenever possible.

  • Secret300@lemmy.world
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    1 year ago

    Switch to Linux and you won’t have to deal with it

    It doesn’t have Linux support, like most things 🥹

    • Pseu@kbin.social
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      1 year ago

      Solaar seems to work fine. Honestly Linux’s third party software often supports hardware better than the Windows first party software.

    • j4k3@lemmy.world
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      1 year ago

      You end up getting an arduino and just making your own because companies make whatever products people will buy and people buy whatever cheap junk claims to be better. Most of us here are likely from the era of Honda Civic body kits; back in the day with infamous door side decals sold on eBay claiming to add +5hp. The proven marketing strategy hasn’t changed. ‘Yeah! Sure you can customize your keyboard layout’…with this software we got an intern to write for free and never reviewed.

  • Sivar@lemmy.world
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    1 year ago

    I still think my two illuminated K800s are the best keyboards I’ve ever had. When they brake I’m pretty sure I’ll buy more of them.

  • coolfission@lemmy.world
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    1 year ago

    What keyboard are you using?

    Is it part of the office line or gaming line? I know for software, office line uses logitech options while gaming uses g hub (but they both suck)

  • dontwakethetrees (she/her)@lemmy.world
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    1 year ago

    While I love Logitech for their mice, I won’t touch their other devices with a ten foot pole. Keyboards especially. When theres such a wide open world out there of keyboard options from compact low profile to fully DIY and soldered mechanical keyboards, there no reason to be subjected to Logitech software and hardware.