• KevonLooney@lemm.ee
    link
    fedilink
    arrow-up
    6
    arrow-down
    1
    ·
    9 months ago

    It’s both. The “surge pricing” just means everyone has an increase at the same time. They don’t even give that to the driver anymore.

    Maybe people don’t know this: drivers don’t necessarily get the extra money. Drivers have known this since they decoupled the customer price from the driver earnings.

    They fluctuate the price a passenger sees based on what they think they can get. They do the same per driver, so sometimes they offer a ride to drivers at a really crappy price in case there’s a dumb driver who’s new or desperate. It’s better for drivers to reject that and wait for a better ride.

    That’s what the app is doing when it’s “searching for a driver” for a whole minute even though there are clearly drivers in the area. It’s the algorithm trying to scam some driver out of a couple bucks and you pay the price in extra wait time.