I have a different brand, but I can see the value. The interface on the small screen on the device I have is very clumsy. Took me a while to figure it out, and I’m very tech savvy. I can see a mobile app being useful, also for notifications so I don’t independently have to set timers.
Also as a former mobile dev, mobile apps take maintenance to keep up with OS changes over time. And developers are expensive.
What I imagine happened is that they probably outsourced their app development to a 3rd party, because they make hardware, not software. That contract probably expired, including their ongoing support agreement, and they’ve probably negotiated an hourly rate for support on-demand going forward, maybe with a different 3rd party dev.
So in all likelihood, they’re just passing the cost for ongoing maintenance on an EOL model to the customer.
However, that looks absolutely insane from a consumer standpoint.
I don’t know their Financials, but they may not be big enough to just swallow the cost for brand PR if they’re not selling at a volume and profit margin to be able lose money on old products.
This is why, even as a dev that used to work in the mobile and IOT space, I tend to purchase dumb devices if there are good options. Smart devices get dumb as soon as the shine has dulled.
My partner has an Anovo affected by this and he knows the details better than me, but IIRC the app allows you to set times to change temps or things like that. The device still works without the app, but you lose the convenience factor of being able to monitor or make changes at a distance.
Size and easy to clean (and waterproof) is one, I have a ChefSteps Joule which is app control only, but it is much easier to clean, and much smaller than my old Anova (fits in a drawer with other crap)
Granted it is more annoying to use the app than the controls, but the trade off for us was worth it, if not for everyone.
Capacitive touch controls around anything with the potential to generate steam or condensation is an awful idea. At best they just don’t work with damp fingers, at worst the buttons short or randomly activate because of the water that builds up.
I can’t imagine why these things even need an app.
You have to set the thing up with water and all, just hit the buttons on the device.
I have a different brand, but I can see the value. The interface on the small screen on the device I have is very clumsy. Took me a while to figure it out, and I’m very tech savvy. I can see a mobile app being useful, also for notifications so I don’t independently have to set timers.
Also as a former mobile dev, mobile apps take maintenance to keep up with OS changes over time. And developers are expensive.
What I imagine happened is that they probably outsourced their app development to a 3rd party, because they make hardware, not software. That contract probably expired, including their ongoing support agreement, and they’ve probably negotiated an hourly rate for support on-demand going forward, maybe with a different 3rd party dev.
So in all likelihood, they’re just passing the cost for ongoing maintenance on an EOL model to the customer.
However, that looks absolutely insane from a consumer standpoint.
I don’t know their Financials, but they may not be big enough to just swallow the cost for brand PR if they’re not selling at a volume and profit margin to be able lose money on old products.
This is why, even as a dev that used to work in the mobile and IOT space, I tend to purchase dumb devices if there are good options. Smart devices get dumb as soon as the shine has dulled.
My partner has an Anovo affected by this and he knows the details better than me, but IIRC the app allows you to set times to change temps or things like that. The device still works without the app, but you lose the convenience factor of being able to monitor or make changes at a distance.
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Size and easy to clean (and waterproof) is one, I have a ChefSteps Joule which is app control only, but it is much easier to clean, and much smaller than my old Anova (fits in a drawer with other crap)
Granted it is more annoying to use the app than the controls, but the trade off for us was worth it, if not for everyone.
They could just use capacitive touch for controls, inferior to buttons but just as cleanable. There’s little reason to not have both options
Capacitive touch controls around anything with the potential to generate steam or condensation is an awful idea. At best they just don’t work with damp fingers, at worst the buttons short or randomly activate because of the water that builds up.
I have one, and didn’t know it had an app.