moe90@feddit.nl to Technology@lemmy.worldEnglish · 1 year agoDiscord sued by users claiming Nitro subscription is too difficult to cancelwww.dexerto.comexternal-linkmessage-square97fedilinkarrow-up1648arrow-down15
arrow-up1643arrow-down1external-linkDiscord sued by users claiming Nitro subscription is too difficult to cancelwww.dexerto.commoe90@feddit.nl to Technology@lemmy.worldEnglish · 1 year agomessage-square97fedilink
minus-square9point6@lemmy.worldlinkfedilinkEnglisharrow-up123arrow-down1·1 year ago It wasn’t that hard to cancel. People are just dumb If a subscription is harder to cancel than it is to sign up, that’s anti-consumer. It’s not really anything to do with anyone’s intelligence.
minus-squareJyek@sh.itjust.workslinkfedilinkEnglisharrow-up3·1 year agoIt’s not harder to cancel than to sign up though. It’s a one or 2 clock process to cancel and a whole lot of card details entering to sign up.
minus-squarewarm@kbin.earthlinkfedilinkarrow-up3arrow-down1·1 year agoI mean technically it is harder to sign up to Discord Nitro, you have to enter your payment details. Where cancelling is just a few clicks.
minus-squareNyxicas@kbin.melroy.orglinkfedilinkarrow-up10arrow-down72·edit-21 year agodeleted by creator
minus-squareHawke@lemmy.worldlinkfedilinkEnglisharrow-up57arrow-down1·1 year agoThey’re both anti-consumer; the difference is in the degree.
minus-squareNyxicas@kbin.melroy.orglinkfedilinkarrow-up4arrow-down39·edit-21 year agodeleted by creator
minus-squareHawke@lemmy.worldlinkfedilinkEnglisharrow-up61·edit-21 year ago Button that doesn’t look like a button. Unclear phrasing… Now, am I saying it’s impossible to understand? No. Do I think it rises to the level of law-suit worthy? Barely. Is it anticonsumer and intentionally designed so as to make it more difficult to unsubscribe and put up barriers to get people to stay? Absolutely.
minus-squareSippy Cup@lemmy.worldlinkfedilinkEnglisharrow-up30arrow-down1·1 year agoA lot of people are dumb. Half the world’s population has a below average intelligence. Why should we allow companies to victimize dumb people? Why is that ok to you?
minus-squareNyxicas@kbin.melroy.orglinkfedilinkarrow-up4arrow-down15·edit-21 year agodeleted by creator
minus-squareSippy Cup@lemmy.worldlinkfedilinkEnglisharrow-up2·1 year agoI fail to see how it’s a strawman. Either you’re ok with companies taking advantage of people because they’re not very intelligent or you’re not.
minus-squareNeatoBuilds@mander.xyzlinkfedilinkEnglisharrow-up5·1 year agoAmazon is pretty easy, just go to the renewal page and say don’t auto renew and hit confirm
If a subscription is harder to cancel than it is to sign up, that’s anti-consumer. It’s not really anything to do with anyone’s intelligence.
It’s also illegal in EU.
It’s not harder to cancel than to sign up though. It’s a one or 2 clock process to cancel and a whole lot of card details entering to sign up.
I mean technically it is harder to sign up to Discord Nitro, you have to enter your payment details. Where cancelling is just a few clicks.
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They’re both anti-consumer; the difference is in the degree.
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Button that doesn’t look like a button.
Unclear phrasing…
Now, am I saying it’s impossible to understand? No. Do I think it rises to the level of law-suit worthy? Barely.
Is it anticonsumer and intentionally designed so as to make it more difficult to unsubscribe and put up barriers to get people to stay? Absolutely.
A lot of people are dumb. Half the world’s population has a below average intelligence.
Why should we allow companies to victimize dumb people? Why is that ok to you?
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I fail to see how it’s a strawman. Either you’re ok with companies taking advantage of people because they’re not very intelligent or you’re not.
Amazon is pretty easy, just go to the renewal page and say don’t auto renew and hit confirm