• WhyJiffie@sh.itjust.works
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    9 days ago

    It’s fair for them to flash the original software as part of any diagnostic or service process

    only fair if it does not come with any data loss. so basically not actually fair

    • just_another_person@lemmy.world
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      9 days ago

      Software can easily harm the actual device, so locking it to prevent that from happening in a warranty situation doesn’t seem super off-base to me.

      • Zak@lemmy.worldOP
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        9 days ago

        So can installing a faulty third-party cooling fan, but in the USA, the law requires the warranty provider to prove the fault was caused by improper maintenance or defects in third-party components.