If any store starts requiring a fucking app to make a purchase, that store has permanently lost my business.
You have not earned the privilege of being installed on my phone. Get the fuck out of here.
Just putting the products in a locked case is enough to get me to shop elsewhere.
Its 2024and you go to Mcdonalds drivethrough. First thing you hear:
Whats your order code
No good morning. Its straight to whats the order code for the app on your phone.
Thankfully you can be equally rude back and place your order.
Next year though? Dont expect the human to stay around for long.
Line mus go up!
We all just learned from Walgreens’ latest report that placing barriers between consumers and the goods they’re trying to purchase reduces sales, and CVS’ response to this problem is to add a login requirement.
Easing the ordering process, and a solid return policy, is how Amazon exploded overnight. Study after study showed that people would walk back if the website offered the slightest hassle. Also funny, something like a 1.3s load time difference would send people to competitors.
Do they not teach this shit in business school?!
Not really. They mostly teach “quarterly profit line go up”.
Making sales makes line go up.
Make profit machine go brrrrr!
It took Valve years to build Steam into the juggernaut it is based on maximizing customer value and minimizing friction. Years! Like multiple of them! Who has time for that! I need my profits this quarter!
As someone who has a BS in Business, yes they taught this in business.
Similarly we had case studies on Wal-mart’s absolute domination of the logistics game which made them a powerhouse in the “before Amazon” times.
Walgreens CEO, “We lost business due to our locked shelves.”
CVS: “Hold my beer.”
For this to work, you need to download and install the app and sign up for CVS’ loyalty program. In the store, you need to be logged into the app and connected to the store’s Wi-Fi, and have Bluetooth turned on.
Haha. I’ll never go there again. Too bad there’s so many dumbasses who will just be fine with this.
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Wow, three strikes, one after the other. If I have to use my phone in a store, I’ll be looking up directions to a competitor. I’m not jumping through hoops to buy stuff.
Yeah, another reason not to go there. Unfortunately no impact since I already don’t.
Nearby one is 24h so I occasionally go there when everything else is closed, but that’s the only advantage they have. But no way am I downloading their app just to get a bottle of aspirin at 1am
Yeah…this is absurd beyond belief. The problem is the average consumer out there will not see how this is an issue.
This might be too complicated for the average consumer at CVS, which tends to skew towards an older demographic.
I go there in person BECAUSE I don’t want to log in to your stupid website.
Why do people buy anything besides drugs at a CVS?
The strategy for these drug stores was to make themselves the closest option in a lot of neighborhoods. It didn’t work, but they thought it would.
I didn’t know they sold cocaine.
When I worked at night it was the only place open 24 hours. Now the one by me doesn’t even have that going for it.
I went into Walmart yesterday for my annual soap/shampoo/mouthwash bulk purchase as they have the products I like at the best price (in bulk). I got to the section and it was all locked up behind glass…
I turned around and walked right out. No idea where I’m gonna get it from now, but I’m not gonna support that bullshit.
The claims of mass losses due to shoplifting have been proven false multiple times over. These are just racist store policies intended to make you spend more time in their store or to buy online or from mobile apps.
Enshitification keeps on keeping on.
I buy those items from my large grocery store. They have sales too so the goods are fairly priced.
In my old rite aid I saw a bunch of shop lifters stealing goods, but nothing was done about it. Saw it several times. Security lets them leave.
I guess I am starting to be okay with “leaning in” and taking advantage off my “old guy” (false) technical ineptitude and will just pretend to shuffle up to a store employee and ask them to open those cabinets for me
Fuck nope.
lol, no.
CVS and their deliberate, hostile business practices chased me away years ago when I was unable to stop them from auto-refilling prescriptions I did not need. California finally took action against CVS in 2020 after many years of their carefully engineered abuses.
Good to see the company’s crappy behavior continues unabated and there’s no reason to give them another try.
Not just refilling prescriptions automatically, but automatically contacting your doctor to request more refills on your behalf once your normal refills refills ran out. I got a phone call from my doctor’s office once, asking me why I was trying to go around them to get more of something that I was only supposed to be on for a short time. Freaking CVS made me look like I was drug seeking.
They also tried to make refrigerators into billboards, blocking visibility of anything inside. They were all broken within a matter of months, then replaced again with glass doors sometime later. These people are morons.
Oh good, this is going to be an excuse for every other business to start doing this shit …
Thank you, subbed!
lol good luck with that. when they (and rite aid) started locking up their shelves I stopped buying from them.
What I’m always stunned by, who is fucking stupid enough to shop there?! I go to the pharmacy, get my shit, leave. Even when I had a fat income, I still wouldn’t pay those prices.
Locally, the Winn Dixie is shutting down because the new Publix out competed them. For those not in the know, both are very nice groceries, with Publix a little nicer and way costlier. FFS, we have an Aldi (along with 5 other cheaper groceries) and it’s never as busy as the expensive stores.
Hit a couple of big box stores waiting on my wife. Never go in those places anymore, especially since inflation went nuts the last couple of years. People pay for that crap?! At Pets Mart a chunk of driftwood is between $20 and $50! Y’all, we’re in Florida, paying for driftwood and sand. The mind boggles.
tl:dr; American consumers are idiots and I’m not going to hear the whining about high retail prices.
we have an Aldi (along with 5 other cheaper groceries) and it’s never as busy as the expensive stores.
That might also be related to the fact that Aldi tries to be very efficient with its operation so they might handle more customers but those customers aren’t stuck in the store as long.
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The Germans know how to run an efficient grocery, I hope Aldi, trader joes and lidl destroy “thin margin” US parasites.
JFC fuck Kroger, fuck Safeway fuck expensive shit
Food is the common man necessity and it should be priced as such. We surely as fuck subsidize it, but the parasitic class still charges “market”
Oh, don’t get me wrong. Aldi’s owners still very much got rich off it (they are among the richest people in Germany) so they are not great in that respect either.
I ain’t here to bootlick the owners but their operations are respectable in the area of price gouging leeching.
