This really is a fucking clown show.
I assume what’s happening here is that they have a bot that will reply a few canned response vaguely related to what you’ve said in the one message.
I don’t suppose there is a way to actually reach a human? This shit should really be illegal.
Receiving a cease and desist email from your ISP on behalf of rights holders for something you have torrented is almost a right of passage for a young person imo.
Makes you learn to always use a VPN, especially on popular torrents (all it takes is one snooper in the seeds).