We are also changing how remote playback works for streaming personal media (that is, playback when not on the same local network as the server). The reality is that we need more resources to continue putting forth the best personal media experience, and as a result, we will no longer offer remote playback as a free feature. This—alongside the new Plex Pass pricing—will help provide those resources. This change will apply to the future release of our new Plex experience for mobile and other platforms.

  • dmtalon@infosec.pub
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    12 days ago

    Glad I bought the Plex Pass like 13 years ago. While I understand everyone seems to think everything should be free, I’m sure your boss wishes you worked for free too, but the world doesn’t work that way.

    I’m OK supporting products I use , and Plex is an example of this for me. It was a well spend $75 in 2013

    • CmdrShepard42@lemm.ee
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      12 days ago

      I fucking hope to god they don’t go full enshittification and decide to revoke the lifetime licenses.

      • pageflight@lemmy.world
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        12 days ago

        Even with Plex pass they were really pushing their paid content. Much happier with Jellyfin, and it was very easy to switch.

        • 032 Mendicant Bias@feddit.uk
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          12 days ago

          What paid content? I have a Plex lifetime pass and I can’t recall ever being asked to pay for anything? I can remember them dumping free TV channels in there at some point, but I simply switched that off and it’s not come back.

          • pageflight@lemmy.world
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            12 days ago

            Hmm, it’s been a while, maybe I’m misremembering. There were definitely some categories of Plex content not from my library that kept reappearing on the home page of my server, despite trying to get rid of them a few times. Maybe they weren’t actually paid, I just assumed they’d only be pushing something if it was going to bring them more revenue.

            The other thing that made me want to jump ship extremely fast was when they started sharing your recently watched items with other users, without asking.

      • jacksilver@lemmy.world
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        12 days ago

        I keep expecting something, the lifetime pass has more/less paid for itself.

        That being said, they do still offer the lifetime pass, so clearly they see it as worth it.

      • pivot_root@lemmy.world
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        12 days ago

        No, it’s still wrong.

        We have ways to do NAT traversal and hole punching on consumer routers. Failing that, UPnP and port forwarding exist. Or, god forbid, IPv6.

        In the rare case that literally none of those are an option, they would have to use TURN to relay between an intermediary. That is a reasonable case to ask the user to pay for their bandwidth usage, but they don’t have to be greedy fuckers by making everyone pay for it.

        This is enshittification and corporate greed. Nothing more, nothing less.

        • Evotech@lemmy.world
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          12 days ago

          They make a product. It’s not just the cost of infrastructure.

          They have developers and other employees

          • pivot_root@lemmy.world
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            12 days ago

            And this isn’t a new feature they’re adding. Remote streaming was already implemented and generally available to users.

            I don’t discount there being a cost in maintaining code over time, but it’s not as though they have to spend any significant employee time on improving it. They already support UPnP and NAT-PMP to have the clients connect directly to the self-hosted servers.

            It would be nice if they added NAT hole punching on top of that, but it’s evidently good enough to work as-is in its current form. If they’re not even running relays to support more tricky networks (which the linked support article has no mention of), keeping this feature free costs them literally nothing extra.

    • non_burglar@lemmy.world
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      12 days ago

      Your view unfortunately doesn’t show you how shitty the unpaid experience has become. XBMC used to be a good product. Since becoming Plex, now we have:

      • no local hardware accel
      • no HDR
      • panels that look like local videos that trick you into switching to a paid app
      • rearranged home screen after some updates
      • no downloads on remote devices
      • and now I’ll lose the ability to share streaming with my kid, who lives many cities away

      If this were clear from the outset , no one would be upset. But pulling back features Plex at one time promised “forever” (remote streaming), is complete rug-pull bullshit.

      You can enjoy that warm and fuzzy reverse-fomo feeling now, but you should know that they’ll start limiting your paid experience eventually.

      • legion02@lemmy.world
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        12 days ago

        Xbmc didn’t become plex. It’s still alive and kicking but rebranded to Kodi (mostly because it had little to do with xbox anymore) ages ago.

      • Harriet_Porber@lemmy.world
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        12 days ago

        what? all of these work on plex for me:

        -server hardware accel transcoding (are you talking about something else?)

        -HDR playback works fine for me…

        -I can download just fine from a browser or the plex app, when remote

    • ddash@lemmy.dbzer0.com
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      12 days ago

      I mean, I’m with you, it is nice to support something you use, financially. But you made a one time payment 12 years ago. Your money is certainly not there anymore, they used it and paid something with it. I don’t know, it just sounds like a really weird take reading your post. But maybe its me whose weird, I would prefer one time payment over subscriptions too.

      • Mniot@programming.dev
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        12 days ago

        Lots of businesses have and do exist without a subscription model. I’m fond of the Paprika Recipe Manager, for example, which asks a one-time payment for each major version. All commercial software worked this way in the 80s.

        • Auli@lemmy.ca
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          12 days ago

          Did you notice what you said there each major version. Plex has been rolling releases for years. Maybe they should have done Plex 1 2 etc. yes software has been that way forever but you would pay for a version and then a year later pay for another one. Now people expect to pay once and get upgrades forever.

          • Mniot@programming.dev
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            12 days ago

            Sure, I’m not saying Plex has to do a single-payment model. Just that it’s a think that’s been done successfully (and for longer than Plex has existed). Everyone’s pushing subscription models so hard that it’s easy to think “this is the only possible way that anything can work”.

          • CmdrShepard42@lemm.ee
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            12 days ago

            Now people expect to pay once and get upgrades forever.

            Because they’re called “lifetime passes” voluntarily offered by the company. It seems weird to act like people are being entitled about this or that their $75-$120 one-time payment is meaningless compared to someone who’s only paid $5 or worse using it for free.

        • Chewy@discuss.tchncs.de
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          12 days ago

          I wonder how much money Plex still makes through their lifetime purchases. Is it that they were struggling and then made bad business decisions with the aim on increasing revenue (ad supported video on demand)? Or was it the other way around?

          In the 80s new systems usually came with new OSs, which required porting software it. Thus a lifetime license was practically limited.

          I wouldn’t be as opposed to a subscription model if it was cheaper and they focused on their actual core product, not all the other fluff around. 5€/m is a bit much given they don’t pay for my bandwidth. And if they didn’t store my media info, history etc…

          • Mniot@programming.dev
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            12 days ago

            I have no idea how well it works in reality, but I can imagine the Lifetime Pass being a good business model for them: only the most enthusiastic user will pay for 3 years up front (lifetime currently costs 3x the yearly). So when they get a Lifetime pass they’re getting 3 years paid up front and an evangelist who will probably tell their friends about Plex. If that Lifetime subscriber gets even one person to sign up for a yearly sub who otherwise wouldn’t have, then Plex came out ahead.

      • dmtalon@infosec.pub
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        12 days ago

        I looked at and look at it as an investment. 13 years ago it could have been a good decision or a bad one.

        The idea behind a lifetime membership is a means to spark fund raising, and I thought then “I use this a lot, it works for me I’m gonna pay for it”.

      • CmdrShepard42@lemm.ee
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        12 days ago

        You’re right the guy who paid $5 once for a month of Plex Pass is way more valuable than the one who paid $75 (or $120 full price). The only people more valuable to the company than the $5 guy are the ones who use the app for free.

    • modus@lemmy.world
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      12 days ago

      Yeah, this doesn’t seem like that big of a deal for most people here. They kept the price down as long as possible. I spent $119 just before the 'rona hit and I think it’s been well worth it.

    • Luffy@lemmy.ml
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      12 days ago

      OK, but why is it a for profit company in the first place?

      And why does open source Software like xz, ffmpeg, etc still work without being for profit?

      Fucking liberal.

      • Auli@lemmy.ca
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        12 days ago

        They don’t. Most people get paid by companies to work on that stuff. For example red hat pays for a lot of OS development.