I honestly don’t hate the self checkout, I hate it when they do it poorly.
Oversensitive scales, improperly weighted products, stuff without barcodes, tiny little bagging areas that can only hold two bags. No belt for unloading groceries. Please remove the item from the bagging area, help is on the way. (Help is never on the way)
The grocery store where I used to live had a bunch of regular lanes, You threw your crap on the belt, Scan it over the sensors and send it down to the collection area where you could bag it. It was honestly pleasant.
I went to Target in the evening once, had an entire cart full of groceries. I push it up front there’s no cashier’s open only the self checkout. I look at the person manning the self-check out and say
Why aren’t there are there any registers open?
Sorry just the self checkout.
This is going to be like 8 bags.
Yeah, sorry.
I shrug leave the cart there and start walking out the door.
No, wait: The cashier goes and opens the closest register to the self checkouts
I shrug leave the cart there and start walking out the door.
No, wait: *The cashier goes and opens the closest register to the self checkouts
Honestly this would piss me off more. Oh so you just lied to me and expect me to forget about it that quickly. If that’s how they treat customers I wouldn’t ever return. There’s too many options for me to put up with that bs.
I know not everyone has options, but exercise them if you do.
I kind of get it. It’s one cashier monitoring four checkout stations. Staffing isn’t her fault. And if someone comes up to the checkout stations while she is checking me out and has a problem she’s now doing another person’s job worth of work. She’s got to run double duty, and that sucks for her.
What I presented her with was a no win situation. If somebody doesn’t check me out they’re going to have to put away an entire cart full of groceries and probably waste a fair amount of perishables.
I was by no means happy with them at that point but my time is not worthless either and I had just spent the better part of an hour picking out a grocery order.
The cashier would have had to put all those items back. They chose the option that involved less work for them. Double duty on register and self-checkout is less work than self-checkout and restocking a large cart
I put the blame on Target management and corporate
I honestly don’t hate the self checkout, I hate it when they do it poorly.
Oversensitive scales, improperly weighted products, stuff without barcodes, tiny little bagging areas that can only hold two bags. No belt for unloading groceries. Please remove the item from the bagging area, help is on the way. (Help is never on the way)
The grocery store where I used to live had a bunch of regular lanes, You threw your crap on the belt, Scan it over the sensors and send it down to the collection area where you could bag it. It was honestly pleasant.
I went to Target in the evening once, had an entire cart full of groceries. I push it up front there’s no cashier’s open only the self checkout. I look at the person manning the self-check out and say
Why aren’t there are there any registers open?
Sorry just the self checkout.
This is going to be like 8 bags.
Yeah, sorry.
I shrug leave the cart there and start walking out the door.
No, wait: The cashier goes and opens the closest register to the self checkouts
Honestly this would piss me off more. Oh so you just lied to me and expect me to forget about it that quickly. If that’s how they treat customers I wouldn’t ever return. There’s too many options for me to put up with that bs.
I know not everyone has options, but exercise them if you do.
I kind of get it. It’s one cashier monitoring four checkout stations. Staffing isn’t her fault. And if someone comes up to the checkout stations while she is checking me out and has a problem she’s now doing another person’s job worth of work. She’s got to run double duty, and that sucks for her.
What I presented her with was a no win situation. If somebody doesn’t check me out they’re going to have to put away an entire cart full of groceries and probably waste a fair amount of perishables.
I was by no means happy with them at that point but my time is not worthless either and I had just spent the better part of an hour picking out a grocery order.
I’m shocked the cashier cared enough to stop you!
The cashier would have had to put all those items back. They chose the option that involved less work for them. Double duty on register and self-checkout is less work than self-checkout and restocking a large cart
I put the blame on Target management and corporate