• Lucidlethargy@sh.itjust.works
    7719·
    1 year ago

    If this is a situation you relate with, you might be an arrogant asshole.

    I help people all the time with computer related issues, and they love that I do that. None of them give me the stink eye, and I never judge them or think they’re idiots for not being specialized in general computing.

    • CanadaPlus@lemmy.sdf.org
      261·
      1 year ago

      I mean, you have a bit of a point, they’re not exactly idiots even if they seem that way, but I definitely get the stink eye. You must know a lot of nice people.

    • Zikeji@programming.devEnglish
      121·
      1 year ago

      I decided to make a career change into IT (didn’t stick). When I was working the other employees were just other people trying to make ends meet and I never judged them for, like you said, not being specialized in general computing. I did however judge some of the other admins for their decisions and attitudes. It was so weird being an “admin” and this being told I’m “above” the general employees.

    • Akuchimoya@startrek.website
      7·
      1 year ago

      I used to provide some user support at a previous job. (It wasn’t exactly my job, but people would ask for help.) And it’d be easy to get frustrated, thinking people were stupid or incompetent, but I’d remind myself that being good at computers isn’t part of their job, it’s part of my job. These people were hired for other areas of expertise. If I had to do take on parts of their jobs, I’d look stupid and incompetent too.

      That said… sometimes the level of incomprehension people have really is incomprehensible to me. There’s a level where you’re reaching wilful ignorance. When I point at something on the screen and tell the person to click on that… and they can’t or won’t move the mouse there and click on it…

      • rivalary@lemmy.ca
        7·
        1 year ago

        There should be a basic level of understanding a skillset when using a computer when using a computer is part of your job. Users shouldn’t be required to fix technical issues but they should know the terminology (click the file menu, select properties…, or right-click on your desktop and select an option.

        Its amazing how people use these tools daily but never learn how to use them. Imagine using saws, lathes, grinders, etc, but not knowing how to safely use them. It’s the same for computers. If you don’t know basic safety, you’ll infect your work network with malware, encrypt important files with CryptoLocker-type malware, etc. Honestly, companies should force a base-level of competence before allowing users on the network, but a lot of the users causing issues are directors or the CEO.

        There should be a computer license, like a driving license, that you need to get before you can operate computers connected to the internet in the modern world.

  • Semi-Hemi-Demigod@kbin.social
    382·
    1 year ago

    A long, long time ago in an internship far, far away, I encountered a user who did not need management. He remembered his passwords without writing them down, even as they changed. He could be trusted to apply software patches himself and return the media the same day. He needed nothing more from us than a friendly hello.

    It has been over six hundred million seconds since then and I have yet to encounter another user such as this.

  • angelsomething@lemmy.one
    34·
    1 year ago

    If I had a penny for every time, I was told I’m a genius for helping someone with something easy, I’d probably about a fiver.

      • Appoxo@lemmy.dbzer0.com
        3·
        1 year ago

        Just today I tried to understand the backup principle behind Veeam with my senior.
        After that I (soft) bricked my head trying to visualize the GFS principle.
        Lol that was fun.

        But then I remembered someone imagined the whole backup cycle and not only invent it but the dev team needed have so much knowledge to not only adapt it into software but that it’s considered beyond business critical software.
        In Germany we have the saying “Kein Backup, kein Mitleid” (No backup, no pity) and we literally just hope the software does as it’s told to do.
        Even if we test backups it’s crazy how we rely on it.

  • jjjalljs@ttrpg.network
    12·
    1 year ago

    Most people are fine.

    One time I had a boss receive a spreadsheet I sent, print it out, and ask the team to verify the sums by hand.

    But most of the people I work with are fine.

    • Pyr_Pressure@lemmy.ca
      4·
      1 year ago

      My current boss will print out Excel sheets and use a calculator to sum things and then write in sharpie on the page the changes that he wants me to make to the sheet.

  • drathvedro@lemm.ee
    91·
    1 year ago

    I once asked some of my friends what they were up to at work.

    An accountant friend said “I’m making a VBA macro to restructure and convert our customer’s XML data into an SQL transaction so that we can import it into our accounting system”.

    A car mechanic friend said: “I’m trying to find the specsheet for this obscure ECU so that I can flash in this profile that I’ve tweaked with hex editor”

    A teacher friend said: “I’m setting up integration between moodle and shopify so that we wouldn’t have to enroll our students manually”.

    And every time my response was “YOU WHAT NOW? You should work in IT”

    And they always responded with something along the lines of “Yeah, nah, I’m not that smart”

    And here I am, slapping webpages and forms together, earning more than all of them combined. That’s really unfair, but I’m not in a position to complain.