• ch00f@lemmy.world
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    5 days ago

    How about when the website explicitly says your subscription covers Stranger Things, but you watch Stranger Things, and they then bill you $80.

    Then you follow the steps to dispute it on their website. And they say they didn’t make any mistakes. Then you do the follow-up appeal via snail-mail and they say that there’s still nothing wrong.

    (My experience with UHC and a cholesterol test)

    • BussyCat@lemmy.world
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      5 days ago

      Took two appeals and 7 months but I finally got UHC to cover a test. The final successful action was a screenshot from the plan brochure that showed that they needed to cover it…

      • ch00f@lemmy.world
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        5 days ago

        Got laid off that job and now paying out of pocket for a much better plan and I’ve never been happier.

        Just a cool $1800/mo.