Same, I’ve been renewing online for the past 12 years. This year I had to go in and they gave me a hard time over my points. Apparently you can’t have more than one letter from the same government agency. I had 2 from the DMV and was like, “This is literally you guys! Two separate forms. Two separate dates! You don’t trust yourselves enough to get it right more than once!? Like, trust me dude, nobody’s going to the DMV pretending to be me. No sane person would put themselves through that torture just to steal my identity… Nobody wants to be me, it doesn’t come with a whole lot of perks.”
Thankfully, I just had my passport renewed, so I said screw it and got my regular one.
Same, I’ve been renewing online for the past 12 years. This year I had to go in and they gave me a hard time over my points. Apparently you can’t have more than one letter from the same government agency. I had 2 from the DMV and was like, “This is literally you guys! Two separate forms. Two separate dates! You don’t trust yourselves enough to get it right more than once!? Like, trust me dude, nobody’s going to the DMV pretending to be me. No sane person would put themselves through that torture just to steal my identity… Nobody wants to be me, it doesn’t come with a whole lot of perks.”
Thankfully, I just had my passport renewed, so I said screw it and got my regular one.