Yeah, we (IT) figure out who has their shit together and who doesn’t. Every place I’ve worked there are usually a few non-tech people that if they’re calling me, something is actually wrong.
At my last job I was part IT. I never took their word for it when they said they restarted it. I always opened task manager to check. Believe it or not they weren’t lying there, they did know to restart, at least before the aquisition.
At my old job I helped the IT guy out when he came across some really ridiculous Excel problems. After that he’d give my calls special attention and always hooked me up when we got new hardware.
He told me more than once that it was because he knew I knew what I was doing.
Yeah, we (IT) figure out who has their shit together and who doesn’t. Every place I’ve worked there are usually a few non-tech people that if they’re calling me, something is actually wrong.
At my last job I was part IT. I never took their word for it when they said they restarted it. I always opened task manager to check. Believe it or not they weren’t lying there, they did know to restart, at least before the aquisition.
At my old job I helped the IT guy out when he came across some really ridiculous Excel problems. After that he’d give my calls special attention and always hooked me up when we got new hardware.
He told me more than once that it was because he knew I knew what I was doing.
You scratch my back and I’ll scratch yours. Such a simple concept that is somehow lost on a lot of people.