I asked a question on a forum about why a command wasn’t working. They said I didn’t have an interpreter installed on my computer and were making fun of me. I showed them that I had one installed and that wasn’t the problem, but they continued to talk sarcastically to me without explaining anything. Only one of them suggested the cause of the problem, and he was right, so I thanked him. Then another guy said that if I couldn’t figure it out myself, I should do something else and that he was tired of people like me. After that, I deleted my question, and now I’m not sure. And I don’t think I want to ask for help ever again
This is why I do actually use AI - teach and troubleshoot. Infinite patience is something technicians do not possess. Rather the opposite. Claude will happily spend hours explaining things or asking me background questions, or letting me ask questions I would be afraid to ask otherwise. I hated having to spend an hour or two simply researching for the QUESTION I wanted to ask so that people wouldn’t accuse me of being an idiot, because I used the wrong terminology or something. I still encounter this from other sysadmins at work, so I often ask Claude if my question makes sense or if there’s chance for confusion. As a result I actually learn a lot more, a LOT faster, and get the rough touch so much less.
Definitely a positive there. It might not always give you the right answer or lead you down the wrong path from time to time, but I’ve always found it to at least give me a good enough direction to go in rather than spending the next hour trying to find the right set of key words on google to find my answer