his company has a long long history of treating employees like shit.
Can confirm, it’s a shitty place to work. They try to cover up the crap with their yearly Tell Dell survey. Basically ask how you feel about the company, then proceed to shit on the local managers if you make any comments negative to corporate management or the “culture” they try to portray.
My local manager and the layer above them are about the only people I have any respect for.
I left a decade or so ago, and I can echo this… They were my first corporate employer. I survived 6 reorgs in my first 3 years as my department shrank from ~55 people to 11, pay was frozen the entire time. The overall workload increased if anything. By the end of it, I worked out that my scope of work was covered by ~60 people in our nearest comparable office.
I was fully vendor-funded (effectively an embedded resource for a close partner - there’s really 2 options here), and as the cuts progressed, I was loaded up with multiple “secondments” where I was doing my entry-level job plus the jobs of between 1 and 4 senior managers for no additional pay. The vendor eventually found out, were understandably furious with Dell, but loved me because while it took a toll on my work, I was still the best in the world at what I did, and it sas clear I was pushed into it. Dell also fought against a payrise the vendor wanted to give around this time (the only one I’d had in years after CPI was giving me an effective pay cut in a role most people burned out of in <6 months) because Dell had been on a pay freeze for years.
Before long, the vendor relationship lead (from Dell) pulled me aside and told me that the vendor was pissed at me and were coming for my job. I looked him square in the eye and told him that doesn’t track - I’m delivering results an order of magnitude better than any of my global peers, and have a great relationship with anyone that matters on their side. If this is a vendor issue, I’ve got to reason to look for a job - my livelihood is on the line here are you sure this a vendor issue? He looked me square in the eye and said yes. I had a similar story from the department head and my manager.
Next day, the vendor calls me, and tells me Dell want to axe me to free up headcount (remember I cost them nothing, and brought in serious revenue), and offered all the support they possibly could, including jobs on their side (far more prestigious). They then went in to bat for me, causing material damage to the relationship, but ultimately failed.
There are some great people at Dell, but from an organisational standpoint, they’re dishonest, stingy, short-sighted, incompetent, slavedriving scum, and tend to actively select for the same in their people managers beyond the bottom tier.
I’ve worked in some scummy, cutthroat, burnout-fuelled industries, but haven’t since encountered the leven of institutional dishonesty and incompetence I witnessed at Dell. I genuinely don’t know how they’ve managed to continue to limp along for as long as they have.
Their PCs are shit too. I’ve owned two DELLs in my lifetime; on both PCs their stupid proprietary motherboard failed… twice. Pissed me off so much that I learned how to build my own computers.
I keep telling people not to buy Dell computers and they keep saying they’re fine.
No they’re not they’re terrible, I’m only the IT guy in this company why listen to me?
On some of the computers they make you cannot depopulate the RAM without removing the graphics card, unless you have the world’s thinnest creepiest fingers, because it’s too close to the EM shield to get your fingers in there to press the plastic clip.
It’s not hard to fix, it’s only four screws, but seriously, why do I need to screwdriver to remove/add ram?
Upvoting this.
I too had an ( expensive ) Dell XPS laptop and the MOBO was replaced within 6 months. After which it still didn’t function properly, but at least it only took 4-5 seconds rather than 12 to start a fucking browser.
Battery died after 4-5 years. Has about 10 mins of battery after fully charging it. I’m never buying their garbage again.
Can confirm, it’s a shitty place to work. They try to cover up the crap with their yearly Tell Dell survey. Basically ask how you feel about the company, then proceed to shit on the local managers if you make any comments negative to corporate management or the “culture” they try to portray.
My local manager and the layer above them are about the only people I have any respect for.
I left a decade or so ago, and I can echo this… They were my first corporate employer. I survived 6 reorgs in my first 3 years as my department shrank from ~55 people to 11, pay was frozen the entire time. The overall workload increased if anything. By the end of it, I worked out that my scope of work was covered by ~60 people in our nearest comparable office.
I was fully vendor-funded (effectively an embedded resource for a close partner - there’s really 2 options here), and as the cuts progressed, I was loaded up with multiple “secondments” where I was doing my entry-level job plus the jobs of between 1 and 4 senior managers for no additional pay. The vendor eventually found out, were understandably furious with Dell, but loved me because while it took a toll on my work, I was still the best in the world at what I did, and it sas clear I was pushed into it. Dell also fought against a payrise the vendor wanted to give around this time (the only one I’d had in years after CPI was giving me an effective pay cut in a role most people burned out of in <6 months) because Dell had been on a pay freeze for years.
Before long, the vendor relationship lead (from Dell) pulled me aside and told me that the vendor was pissed at me and were coming for my job. I looked him square in the eye and told him that doesn’t track - I’m delivering results an order of magnitude better than any of my global peers, and have a great relationship with anyone that matters on their side. If this is a vendor issue, I’ve got to reason to look for a job - my livelihood is on the line here are you sure this a vendor issue? He looked me square in the eye and said yes. I had a similar story from the department head and my manager.
Next day, the vendor calls me, and tells me Dell want to axe me to free up headcount (remember I cost them nothing, and brought in serious revenue), and offered all the support they possibly could, including jobs on their side (far more prestigious). They then went in to bat for me, causing material damage to the relationship, but ultimately failed.
There are some great people at Dell, but from an organisational standpoint, they’re dishonest, stingy, short-sighted, incompetent, slavedriving scum, and tend to actively select for the same in their people managers beyond the bottom tier.
I’ve worked in some scummy, cutthroat, burnout-fuelled industries, but haven’t since encountered the leven of institutional dishonesty and incompetence I witnessed at Dell. I genuinely don’t know how they’ve managed to continue to limp along for as long as they have.
I’ve doxxed myself enough now. Fuck Dell.
Their PCs are shit too. I’ve owned two DELLs in my lifetime; on both PCs their stupid proprietary motherboard failed… twice. Pissed me off so much that I learned how to build my own computers.
Thank you.
I keep telling people not to buy Dell computers and they keep saying they’re fine.
No they’re not they’re terrible, I’m only the IT guy in this company why listen to me?
On some of the computers they make you cannot depopulate the RAM without removing the graphics card, unless you have the world’s thinnest creepiest fingers, because it’s too close to the EM shield to get your fingers in there to press the plastic clip.
It’s not hard to fix, it’s only four screws, but seriously, why do I need to screwdriver to remove/add ram?
Upvoting this. I too had an ( expensive ) Dell XPS laptop and the MOBO was replaced within 6 months. After which it still didn’t function properly, but at least it only took 4-5 seconds rather than 12 to start a fucking browser.
Battery died after 4-5 years. Has about 10 mins of battery after fully charging it. I’m never buying their garbage again.